Visitation at HighTower Unit

How to visit, scheduling, dress code, and visitor requirements

Overview

Schedule visits through the TDCJ Online Visitation Scheduler. You must create your own account—staff can't do it for you. Registration involves verifying a 7-digit code sent to your email and completing the Background Questionnaire. When adding an inmate, use their 8-digit TDCJ/SID number. Your Relationship Request goes to the unit for verification and shows as

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Quick Facts

  • HighTower visiting periods are Saturdays and Sundays from 8:00 a.m. to 5:30 p.m.
  • Visitors must create their own TDCJ Online Visitation Scheduler accounts; staff cannot create visitor accounts for you.
  • Contact visits allow one embrace and kiss at the start and end of the visit; holding hands is allowed only with hands on top of the table in staff view.
  • Visitors 18 and older must present a current government-issued photo ID and at least one ID used must contain a current physical address.

Visitation Guides

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What happens after you request to visit someone at HighTower Unit

After you submit a Relationship Request for someone at HighTower Unit, there's a review step before you can schedule anything. Here's how to read the status in the scheduler—and what it means when the usual buttons aren't showing up.

Common Questions

How do I create a TDCJ Online Visitation Scheduler account for HighTower Unit?

You'll need to create the account yourself in the TDCJ Online Visitation Scheduler—staff can't do it for you. After registering, check your email for a 7-digit validation code to verify your account. Then complete the Background Questionnaire, making sure to enter phone numbers in the required "XXX XXX XXXX" format.

When can I visit an inmate at HighTower Unit and how often?

HighTower Unit holds visits on Saturdays and Sundays from 8:00 a.m. to 5:30 p.m. Eligible inmates are normally allowed one visit per visiting cycle, and custody-level rules can change how often someone can receive visits.

What types of visits are available at HighTower Unit and what contact is permitted?

The scheduler lists Regular, Contact, and Video/Tablet visit types (Video/Tablet is separate from Securus Video). During contact visits, physical contact is limited: one embrace and kiss at the beginning and end, plus hand-holding with hands on top of the table in staff view.

What ID and items can I bring to a HighTower visit?

If you're 18 or older, bring a current government-issued photo ID. At least one ID must show your current physical address (with narrow exceptions for certified victims of family violence). Leave your cell phone outside the secure perimeter, and bring coins instead of cash.

Other Guides for HighTower Unit

mail-to-hightower-digital-vs-unit

How to send mail to someone at HighTower Unit: digital mail vs. unit address

Sending mail to someone at HighTower Unit? Your first choice is where to send it: the TDCJ Digital Processing Center handles most personal letters, photos, and greeting cards, while the unit's direct address is reserved for specific exceptions like legal mail and anything requiring an inmate signature.

View all guides