How to Contact an Inmate at Holmes Corrections Inst. (FL)

One common way families pay for inmate phone calls is through AdvancePay, ConnectNetwork's prepaid calling service. The concept is straightforward: you load money onto your own phone number, and your incarcerated loved one calls that number using your prepaid balance.

You can set up and manage an AdvancePay account a few different ways: online through ConnectNetwork, by phone using their automated system at (866) 732-9098, or through the free ConnectNetwork mobile app. Before going through the setup process, confirm that Holmes Corrections Inst. supports calls funded this way. Not every facility uses the same phone options.

S2

• ✓ Confirm Holmes Corrections Inst. allows calls to be funded through ConnectNetwork AdvancePay.
• ✓ Create and manage your AdvancePay account online through ConnectNetwork, by calling (866) 732-9098, or in the free ConnectNetwork mobile app.
• ✓ Add funds to the phone number you want the incarcerated person to call, then make sure they have that exact number (and any required dialing format) on their approved call list.

The first thing to confirm is whether Holmes Corrections Inst. actually uses ConnectNetwork AdvancePay for inmate calling, and whether any facility-specific limits affect your ability to receive calls. AdvancePay funds your phone number so your loved one can call using that balance, but the facility still controls which calling options are available and what rules apply.

• ✓ Which phone service provider(s) Holmes Corrections Inst. supports for family-funded calls, and whether AdvancePay is one of them.
• ✓ Whether your phone number must be added to an approved list before calls can go through, and how the number needs to be entered (area code required, no dashes, etc.).
• ✓ Any call limits you should plan around (call times, call length limits, or times when phones are unavailable).
• ✓ Any account or identity checks required for the person receiving calls.
• ✓ The best way for you to set up and manage the prepaid account for that facility (online through ConnectNetwork, by phone at (866) 732-9098, or in the free ConnectNetwork mobile app).