How to Send Money to Facility

Talk and video minutes for this facility are sold through InmateSales. Create an InmateSales account (or log in to an existing one), then select "New Purchase" and choose this facility to buy what you need.

Buying minutes is only one step. After your purchase goes through in InmateSales, you still need to schedule the actual video visit to complete the booking. If you're using a phone or tablet, download the InmateSales app to log in and join the visit from your device.

1. Log in to InmateSales - Use the InmateSales website (or the InmateSales app) and sign in to your account.
2. Start a new purchase - Select “New Purchase,” then choose this facility and the product you are trying to fund.
3. Buy minutes (talk time) - Complete the purchase for the minutes you want to add. If you prefer to purchase by phone, you can call 1-877-998-5678.

1. Schedule the visit after you pay - Once minutes are purchased, complete the “Schedule visit” step so the video visit is actually booked.
2. Use the app for mobile visits - To visit from a mobile device, download the InmateSales app, log in, and use the app to connect for the visit.

• ✓ Call 1-877-998-5678 if you have questions about phone services or need help with a refund.

Before submitting payment, confirm you can find this facility under "New Purchase" in InmateSales. Also verify that your preferred purchase method works (the website, the InmateSales app, or the phone purchase line at 1-877-998-5678).

Remember, there are two steps: purchasing minutes and then scheduling the video visit. If you plan to visit from your phone or tablet, make sure you can log in and access the visit through the InmateSales app before your scheduled time.