How the Commissary Schedule Works at Hood County Jail (when inmates get order forms and items)
Want to time a deposit so your loved one can actually use it for commissary? The key is Hood County Jail's Wednesday-to-Friday cycle. Here's how it works—when inmates get order forms, when staff collects them, and when items arrive.
Hood County Jail runs commissary weekly, and the window moves fast. Inmates receive order forms on Wednesday at 10:00am. Those forms get collected at 1:00pm the same day. Ordered items arrive on Friday. For families, this means money needs to hit the account before that Wednesday afternoon pickup - otherwise it won't count toward that week's order.
When order forms go out Wednesday at 10:00am, inmates also see their current account balance. That's the number they're working with as they fill out the form before the 1:00pm pickup. If you're adding funds so they can place an order, aim to have the money posted before that Wednesday morning balance appears. Otherwise, they may not see it in time to use it on the form collected that same day.
Order forms are collected Wednesday at 1:00pm. Once pickup happens, any deposits made after that point won't help with that week's order - those funds roll into the next commissary cycle.
Commissary items arrive on Friday. If your loved one submits an order Wednesday, expect them to receive those items two days later.
Deposit Methods and Timing
- ✓ TouchPay kiosk machine located in the lobby of the Hood County Sheriff’s Office
You can add money online through TouchPayDirect.com using site #776048 for Hood County Jail. The site accepts credit/debit cards and is available 24/7. But timing still matters - deposit early enough that funds appear before your loved one gets their Wednesday morning balance and submits the form.
Prefer to pay by phone? Call 1-866-232-1899. It's toll-free, accepts credit/debit cards, and is available 24/7. Same rule applies: deposit with enough lead time so the money shows before the Wednesday 1:00pm pickup.
Timing tip: Forms go out at 10:00am Wednesday and get collected at 1:00pm. Deposit well before Wednesday afternoon so the money shows in the balance your loved one sees when they get the order form.
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