How to deposit funds, commissary, and payment options
Hood County Jail accepts inmate money deposits three ways: a TouchPay kiosk in the sheriff's office lobby, online through TouchPayDirect (Hood County site #776048), or a toll-free phone deposit option. TouchPay manages payment services for the jail. For payment questions or problems, reach them at support@touchpaydirect.com. Need help with phone billing or prepaid service? Call 877-650-4249. For auto prepaid service, call 800-483-8314. Phone cards can be purchased through an inmate's commissary account. Commissary order forms go out Wednesday at 10:00am, get picked up Wednesday at 1:00pm, and items arrive Friday. Before sending funds, confirm you're an approved sender, follow the vendor or kiosk instructions, and don't mail cash or personal checks.
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Want to time a deposit so your loved one can actually use it for commissary? The key is Hood County Jail's Wednesday-to-Friday cycle. Here's how it works—when inmates get order forms, when staff collects them, and when items arrive.
You can deposit funds using the TouchPay kiosk in the sheriff’s office lobby, online through TouchPayDirect (Hood County site #776048), or with the toll-free phone deposit option.
Commissary order forms go out Wednesday at 10:00am and are picked up Wednesday at 1:00pm. Ordered items arrive on Friday.
For TouchPay payment support, email support@touchpaydirect.com. For phone billing or prepaid service issues, call 877-650-4249, and for auto prepaid service call 800-483-8314.
Hood County Jail runs separate visiting schedules for male and female inmates, so when you can visit depends on where your person is housed. You'll also need to register online before your first visit.
If you send letters or cards to someone at Hood County Jail, the process changed in December 2023. Here's what's different, what's exempt, and how to find the inmate identifier you'll need.
Trying to stay in touch with someone at Hood County Jail? You'll generally be working with three main channels: visitation registration, funding an inmate's account for commissary and services, and the jail's mail rules. Here are the facility-specific details that matter most.
