How to send messages, photos, and packages
Hood County Jail uses Telmate for video visits. To get started, go to schedule.telmate.com, sign in or create an account, accept the agreement, select the person you want to visit, then choose a scheduled visit or click "Visit Now." Already have a ConnectNetwork account? You can use the same login on the Telmate scheduling site. Visit Now is an on-demand option that starts a session immediately, charging only for the time you use with no late or missed visit fees. For home visits, you'll need an internet-connected device with a webcam and microphone. Google Chrome is recommended. Your visit also requires enough funds in either the inmate account or a Friends & Family account (only one gets charged, after the visit). For phone-billing and prepaid help, call 877-650-4249 or 800-483-8314. Friends & Family accounts can be forfeited after 180 days of inactivity. Refunds go through customer service at 866-516-0115.
Search for a loved one and send messages and photos in minutes.
If you send letters or cards to someone at Hood County Jail, the process changed in December 2023. Here's what's different, what's exempt, and how to find the inmate identifier you'll need.
If you send letters or cards to someone at Hood County Jail, the rules changed on December 6, 2023. Here's what gets returned, what still gets through, and how to find an inmate identifier when a mailing service asks for one.
The mail rules at Hood County Jail changed on December 6, 2023. Here's what gets returned now, what still goes through, and how to find the inmate identifier you need for proper addressing.
Go to schedule.telmate.com and sign in or create an account. Accept the Telmate agreement, select the person you want to visit, then click “Visit Now” or schedule a session.
Yes. Use the Visit Now on-demand feature to start an immediate video visit, and you are charged only for the time you use, with no late or missed visit fees.
You'll need an internet-connected device with a webcam and microphone, and Google Chrome is recommended. You also need sufficient funds in either the inmate account or the Friends & Family account. Only one account gets charged after the visit.
Hood County Jail runs separate visiting schedules for male and female inmates, so when you can visit depends on where your person is housed. You'll also need to register online before your first visit.
Want to time a deposit so your loved one can actually use it for commissary? The key is Hood County Jail's Wednesday-to-Friday cycle. Here's how it works—when inmates get order forms, when staff collects them, and when items arrive.
Trying to stay in touch with someone at Hood County Jail? You'll generally be working with three main channels: visitation registration, funding an inmate's account for commissary and services, and the jail's mail rules. Here are the facility-specific details that matter most.
