How to Send Money to Facility
Sending money for phone minutes is usually straightforward once you know which portal to use. Here's the confirmed method for this facility, plus a few things to double-check before you pay.
At this facility, phone minute funds go through the Careacell JointAccounts online portal. Use that portal specifically (not a general "send money" service) so the funds land in the right account for calls.
Note: This facility provides tablets. Tablet services sometimes have separate accounts or funding rules, so don't assume tablet use is covered by money added for phone minutes.
Sec2
- ✓ Go to the Careacell JointAccounts portal used for detainee phone minutes at this facility
- ✓ Have the detainee’s identifying information ready so you select the correct account
- ✓ Follow the on-screen prompts to add funds to the phone-minute account and confirm you’re funding phone minutes before you submit
Since this facility has tablets, your loved one may be able to message or use other tablet-based services. These aren't always funded the same way as phone minutes. If you want to support tablet use specifically, check whether there's a separate process for that.
Before sending money, confirm you're using the current Careacell JointAccounts portal for this facility. Make sure the detainee information you enter matches what the system expects. If the portal asks you to choose an account type, select the one specifically for phone minutes. Check the accepted payment methods before you start so there are no surprises.
- ✓ Whether tablet use requires separate funding from phone minutes
- ✓ Whether any tablet services are tied to the same account you fund for phone minutes
- ✓ Any restrictions on tablet features that could affect what your payment supports
Find an Inmate at Hopkins County Jail, TX
Search for a loved one and send messages and photos in minutes.
