Why You Can't Access Howard County Jail's Inmate Search (And What to Do Instead)
Trying to look someone up on Howard County's public inmate roster and getting an error? You're not alone. Here's what that error looks like, what you can try right now, and how to get updates without waiting for a broken page to fix itself.
What you may be seeing: “An unhandled error has occurred. Reload ✖”
This message is showing up on the Howard County public inmate roster (the JailTracker/inmate search page). Instead of displaying names or booking details, the page throws that “unhandled error” and doesn’t let you access the roster.
A downed roster creates a domino effect. You can't confirm whether someone is actually in custody. You can't double-check spelling or booking details. You can't get the basic info you need to figure out next steps. If you're trying to coordinate support for a loved one, even a short outage can mean hours of uncertainty.
Immediate Troubleshooting
- ✓ Reload the page once or twice (the error message itself suggests reloading).
- ✓ Try again later (some outages are temporary).
- ✓ Clear your browser cache/cookies for the site and try again.
- ✓ Switch browsers (for example, try a different one than you usually use).
- ✓ Try a different device (phone vs. computer) or a different network.
- ✓ Look for any notices on the same site that mention maintenance or service issues.
Note: Don't wait on a broken roster page for timely updates. Check official channels for current information instead. If this is an emergency, call 911.
The Howard County Sheriff's Office has a mobile app that might help. It's a public outreach tool with safety news and updates, plus interactive features for reporting crimes and submitting tips.
Important: The app is not intended for reporting emergency situations. If you have an emergency, call 911.
- Install the Howard County Sheriff’s Office app - Use the official app listing on your phone so you know you’re downloading the right one.
- Check for public safety news and updates - Use the app’s news/information features to see whether any service issues or updates have been posted.
- Use the tip/report features for non-urgent information - If you need to share information with the Sheriff’s Office, the app allows you to submit tips and report crimes.
- Use emergency services for emergencies - The app is not meant for emergencies; call 911 if the situation is urgent.
Here's what we couldn't confirm: there's no verified backup roster link or alternative inmate lookup in the public information available, and no custody-information phone number listed either. If you're making time-sensitive decisions - travel, childcare, work leave - verify details directly through official Howard County channels before you act.
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