How to Contact an Inmate at Hutchinson Correctional Facility (KS)

Tablet messaging runs through ViaPath (GettingOut). You'll need to create a ViaPath account and add money before you can send anything. The minimum deposit is $10. Once your account has funds, message costs come out of your ViaPath balance.

Kansas Department of Corrections lists "Friends and Family" pricing for ViaPath: $0.25 per electronic message, $0.25 per photo, and $1.75 for a 30-second video attachment. Rates can change, so confirm current pricing in your ViaPath account or with KDOC before loading a large balance.

Phone contact works differently. Residents can make collect or prepaid calls, but they cannot receive incoming calls. The telephone provider is ICS Corrections, Inc. You can set up a prepaid account through ICS to make accepting calls easier. One thing to know: resident phone calls (except attorney calls) may be monitored and recorded under KAR 44-2-102(c).

Steps to Follow

• ✓ Create a ViaPath (GettingOut) account.
• ✓ Deposit at least $10.00 to your ViaPath account before you try to send messages.

1. Send an electronic message - Write your message in ViaPath/GettingOut and send it to your loved one. KDOC lists the Friend and Family rate as $0.25 per message.
2. Attach a photo (optional) - If you add a photo, it is deducted from your ViaPath balance. KDOC lists $0.25 per photo.
3. Attach a short video (optional) - ViaPath allows a 30-second video message attachment. KDOC lists $1.75 per 30-second video.

• ✓ Use Access Corrections for electronic deposits to a resident’s trust account.
• ✓ Do not use ViaPath for trust deposits. ViaPath is for messaging and media funds.

• ✓ If you want to accept prepaid calls, set up an account with ICS Corrections, Inc.
• ✓ Use ICS customer service for called parties at 1-888-506-8407 to establish a prepaid account.

What to Verify

• ✓ Confirm the current ViaPath “Friends and Family” item pricing (messages, photos, and 30-second video attachments) before sending or depositing funds.

• ✓ For GettingOut/ViaPath account questions, call ViaPath Support at 866-516-0115.
• ✓ For KDOC help with tablet or messaging issues, call 785-746-7542 and leave a detailed message.
• ✓ You can also email KDOC_Facility_Management@ks.gov.

Assume phone calls can be monitored or recorded unless the call is to an attorney. KDOC references KAR 44-2-102(c) for this rule. If you need clarity on what counts as a protected legal call or how to set one up, ask the facility or KDOC before sharing sensitive information over the phone.