Penmate Inmate Support Guides
Visitation

Who to Call When You Have Questions: Hutchinson Correctional Facility Contact Numbers

Trying to schedule a visit, fix a messaging problem, or set up phone service? The fastest way to get answers is calling the right office the first time. Here are the key contacts for Hutchinson Correctional Facility and Kansas DOC—plus what each one can actually help with.

• 2 min read • doc.ks.gov
Who to Call When You Have Questions: Hutchinson Correctional Facility Contact Numbers

If the online visitation scheduler isn't working for you - or you have a question only the facility can answer - call Hutchinson Correctional Facility at 620-662-2321 and ask for the Visitation Clerk.

To message your loved one through their tablet, you'll need a ViaPath (GettingOut) account. Fund it with at least $10.00, and you can send messages, photos, or 30-second video messages - costs come out of your ViaPath balance.

Having trouble with your GettingOut/ViaPath account? Whether it's login issues, funding problems, or messages not going through, call ViaPath Support at 866-516-0115. That's your best first call for technical or account questions.

Need extra help from Kansas DOC on a GettingOut issue? Call 785-746-7542 and leave a detailed message. Include the specifics - a KDOC representative will call you back.

You can also email KDOC Facility Management at KDOC_Facility_Management@ks.gov for GettingOut issues. Email works well when you need to document the problem or share specific account details.

Who to Call When You Have Questions: Hutchinson Correctional Facility Contact Numbers

Phone calls run through ICS Corrections, Inc. If you need to set up or manage a prepaid account so calls can go through, start with ICSolutions.

  • ✓ Establish a prepaid account by phone: 1-888-506-8407
  • ✓ Establish a prepaid account online through ICSolutions at no cost

Find an Inmate at Hutchinson Correctional Facility, KS

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

More from Hutchinson Correctional Facility, KS

Getting Approved for the Visiting List at Hutchinson: What the Resident and Visitor Need to Do

Getting on the approved visiting list at Hutchinson starts with the resident. Once you're approved, you'll still need to schedule each visit ahead of time.

Getting on (and understanding) a resident’s approved visitor list at Hutchinson

Before you can visit anyone at Hutchinson, your name needs to be on their approved visitor list - and you need to be fully approved before stepping foot inside. Here's how the list works, what

Phone & Messaging

How to Contact an Inmate at Hutchinson Correctional Facility (KS)

If your loved one is at Hutchinson Correctional Facility, you have two main ways to stay in touch: tablet messages through ViaPath (GettingOut) and phone calls through ICS Corrections.