How to Send Money to Someone at Iberia Parish Jail — Vendors to Know and How to Verify Acceptance
Sending money to someone in jail typically goes through a third-party payment vendor. The biggest mistake families make? Using the wrong one. Here's how to recognize the common vendors—CorrectPay and TouchPay—and confirm what Iberia Parish Jail actually accepts before you pay.
Two vendor names come up constantly when families try to add funds: CorrectPay and TouchPay. CorrectPay offers commissary deposits, phone time, video visits, messaging, and other payments - but warns that not every service is available at every facility. TouchPay advertises 24/7 payment acceptance, fast posting, and options for both card and walk-in cash payments. Here's the catch: neither vendor is automatically the right one for Iberia Parish Jail on the day you're trying to pay. Always verify the accepted vendor directly with the jail before sending money.
- Call Iberia Parish to confirm the approved money vendor - Use the Iberia Parish office phone number: (337) 369-3714.
- Ask which payment options are currently allowed - Get the exact vendor name(s) and which methods they accept (online card, kiosk, money order, walk-in cash, etc.).
- Confirm the exact details you must enter - Make sure you know what identifying information the vendor will require so your payment goes to the right person.
- Write down what you’re told - Note the date/time of the call and the name (or position) of the person you spoke with, so you can reference it if there’s a problem later.
- ✓ Do you accept deposits through CorrectPay?
- ✓ Do you accept deposits through TouchPay?
- ✓ If not, what vendor do you use for inmate funds?
- ✓ What payment methods are allowed right now (online card, kiosk, walk-in cash, money order)?
- ✓ What information do I need to have to make a deposit correctly (full name, ID/booking number, etc.)?
- ✓ How long does it usually take for funds to show up after I pay?
- ✓ Is there a fax number I should use if a vendor asks me to send documentation?
If Iberia Parish Jail tells you to use CorrectPay, expect a menu of services: commissary deposits, adding phone time, scheduling video visits, sending messages, and other payment options. CorrectPay is upfront about one limitation - some services aren't available at every facility. So don't just confirm "Is it CorrectPay?" Also ask: "Which CorrectPay service do I use for money?" before you submit anything.
If you're directed to TouchPay, speed and availability are the main draws. TouchPay advertises instantaneous posting and accepts payments 24 hours a day, 7 days a week, 365 days a year. Payment options include VISA/MASTERCARD branded credit/check cards, plus local walk-in cash payments (often called "Walk-In Retail"). Even with these features, confirm what actually applies to Iberia Parish Jail - some facilities only enable certain payment methods or have specific instructions you'll need to follow.
Note: TouchPay describes walk-in cash as "cash payments made locally." Availability varies by facility, so confirm the exact walk-in process before heading out to pay in person.
Info Next Steps
- ✓ The Iberia Parish phone number you’ll use to verify the approved vendor: (337) 369-3714
- ✓ The person’s full name (as the jail has it on file)
- ✓ Any ID or booking number you have available
- ✓ Your planned payment method (card vs. cash), so you can confirm it’s accepted before you try to pay
- Save your confirmation details - Keep the receipt/confirmation number and the date/time you submitted the payment.
- Contact the vendor you used first - Use your receipt details to ask them to trace the transaction and confirm where it was sent.
- Call Iberia Parish to follow up if needed - If the vendor says it was sent but it isn’t showing up, call (337) 369-3714 and ask how deposits are verified on their end and what they need from you to research it.
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