How to Send Money to Someone at Iberia Parish Jail: What to Verify Before You Pay

For any money-related questions, verify details directly with the Iberia Parish Sheriff's Office. They're located at 4701 W Admiral Doyle Drive, New Iberia, LA 70560. Phone: (337) 369-3714. Fax: (337) 365-5582.

Most payment portals require you to select the correct location and facility before you can pick what you want to pay for. CorrectPay, for example, walks you through choosing the person's location, finding the facility, then selecting a service. Pick the wrong facility and you could see options that don't apply to Iberia Parish Jail, or worse, send money into the wrong system entirely.

Vendor pages often list several ways to support someone beyond basic commissary deposits. On CorrectPay, the service menu includes commissary deposits, phone time, video visit scheduling, messages, and money orders (plus other categories). The catch: this list isn't a guarantee for every jail. Verify which services are actually available at Iberia Parish Jail before you pay.

Payment portals vary in what they accept at checkout. Touchpay, for example, accepts VISA and MASTERCARD branded credit and check cards. Convenient, but only useful if Iberia Parish Jail actually uses that vendor for the deposit type you need.

Some vendors offer a cash option through walk-in retail payments at local stores. Touchpay lists this on its portal, but participation depends on the facility and service. If you need to pay with cash, call ahead and ask whether Iberia Parish Jail participates in that walk-in retail option.

Posting time causes the most frustration, especially when someone needs commissary or phone time quickly. Touchpay advertises "instantaneous posting of transactions" and says it accepts payments 24 hours a day, 7 days a week, 365 days a year. Those are vendor claims about their system. Before counting on immediate access, confirm with Iberia Parish Jail whether deposits actually show up right away or if there's a processing window on the jail's end.

1. Call the Iberia Parish Sheriff’s Office - Use (337) 369-3714 and ask what vendor(s) are currently used for inmate deposits and related services.
2. Confirm the exact facility selection you should use online - Many portals require you to pick a location and facility first, so ask what name you should select so your payment routes correctly.
3. Ask which services are actually available - Confirm what you can fund or pay for through the vendor (for example, commissary deposits, phone time, video visits, messaging, and money order options).
4. Verify payment methods before you submit - Confirm whether the vendor option you are being told to use accepts VISA/MASTERCARD branded cards, and whether any walk-in retail cash payment option applies to this jail.
5. Pin down posting time expectations - If a vendor claims instant or 24/7 posting, ask the jail whether the money will be available immediately on the inmate’s account or if there is a delay.
6. Get the exact inmate ID information you must enter - Before you pay, confirm what identifier the jail expects you to use so the deposit credits the right person.

• ✓ Which vendor should I use for Iberia Parish Jail right now?
• ✓ When I go to the portal, what location and facility name should I select?
• ✓ Which services are enabled for this facility (commissary deposit, phone time, schedule video visit, send message, send money order, etc.)?
• ✓ Can I pay with a VISA or MASTERCARD branded credit/debit/check card for the service I need?
• ✓ Do you allow walk-in retail cash payments through the vendor’s network for this facility?
• ✓ Does the deposit post immediately to the inmate’s account, or is there a delay even if the vendor advertises instantaneous posting?
• ✓ Does the vendor accept and post transactions 24/7/365 for this facility and service?
• ✓ What fees should I expect for the payment method I’m using?
• ✓ What inmate identifier (name format, booking number, or account number) should I enter so the money credits correctly?