How to send messages, photos, and packages
Staying in touch with someone at Imperial County Jail typically means phone calls, video visits, or approved electronic messaging, depending on what's currently available. California is transitioning to a new statewide communications provider, so the platform and setup steps may change during the migration. For now, follow the instructions for whatever platform the facility is using. When video or messaging is available, create an account on the department's communications platform and add funds through the app's prepaid feature as needed. For safety concerns, report sexual abuse through the Imperial County Sheriff's PREA hotline at (442) 265-2323. For booking or records questions, call 442-265-2125, fax 442-265-2073, or email recordsdivision@icso.org.
Search for a loved one and send messages and photos in minutes.
Imperial County Jail has separate addresses for personal mail and legal mail. Getting the address right, along with the person's name and SPN#, keeps your letter from getting delayed or lost.
Call the Imperial County Sheriff’s PREA hotline at (442) 265-2323 to report sexual abuse connected to the jail. That line is provided for PREA reports.
For records or booking inquiries, call 442-265-2125, fax 442-265-2073, or email recordsdivision@icso.org.
Create an account on the department's communications platform (web or mobile) and register for video or messaging when those services are available. If paid video visits require prepaid funds, add them through the app. Keep in mind that the platform may change as California transitions to a new statewide provider.
Once you know the headcount rules and visit frequency limits, planning a trip to Imperial County Jail gets much easier. Here's what you need to know to avoid getting turned away.
If your loved one is at the Regional Adult Detention Facility (RADF), confirm the current visitation process before you go. That way you'll show up with the right ID and within the sign-up window.
Planning an in-person visit at RADF (Imperial County Main Jail)? Timing is everything. Sign-ups happen the day of your visit, and there's a strict cut-off before your time slot.
