Mail, photos, messaging, and phone/call options for staying in touch.
Phone service at Indiana Creek Correctional Center runs through ConnectNetwork/Global Tel*Link. All calls are recorded and monitored, except properly verified attorney calls. Calls are capped at 20 minutes so everyone gets a turn. Inmates can only call numbers on their approved call list (up to 15 numbers), and the person receiving the call can refuse collect or debit calls. To help cover calling costs, you can deposit money into a prepaid phone account for the inmate or call ConnectNetwork at 1 (800) 483-8314 to set up AdvancePay. Certain violationsâlike trying to place incoming calls to an inmate, calling international numbers, or dialing certain toll-free rangesâcan result in lost phone privileges.
Search for a loved one and send messages and photos in minutes.
Getting mail to the right person at Indiana Creek requires a few specific details in the right order: your loved one's first and last name, their 7-digit state ID number, the facility name, and the full address with ZIP code. The 7-digit ID trips people up the mostâdouble-check it before mailing anything. It's how staff match your letter to the correct inmate.
Phone calls from Indiana Creek follow VADOC rules: your loved one can only call numbers on an approved list, calls max out at 20 minutes, and most are recorded. Here's how the system worksâand what you need to do so you don't miss a call.
Phone calls at Indiana Creek work through an approved call list capped at 15 numbers. Your loved one can add family, friends, and legal contactsâlandlines and cell phones both work. Here's what catches many families off guard: the inmate manages the list, not you. If your number changes or calls stop coming through, they'll need to update their entry. And if the list is already full, they may have to remove someone to add a new number.
Sending mail to Indiana Creek? Here's what catches most people off guard: your loved one won't get your original letter or photos. They'll receive black-and-white photocopies insteadâand the originals get shredded after processing.
Yes. Indiana Creekâs phone system is run by ConnectNetwork/Global Tel*Link and calls are recorded and monitored. Properly verified attorney calls are excluded.
Phone calls are limited to 20 minutes per call.
You can deposit money into a prepaid phone account for the inmate. You can also call ConnectNetwork at 1 (800) 483-8314 to set up AdvancePay.
Include the inmateâs full name and 7-digit state ID number. Youâll also need the full facility name plus the facility address and ZIP on the mailing.
No. Indiana Creek photocopies incoming general correspondence and only delivers the photocopies to the inmate; the original contents and envelope are shredded after processing.
You can send letters, greeting cards, postcards, and appropriate photos. These items are scanned, and the originals are destroyed after processing.
Bringing a child to visit at Indiana Creek comes down to two things: the minor must be tied to an approved adult visitor, and you need the right paperwork at the door every single visit. Here's how to make sure you don't get turned away at check-in.
Visiting someone at Indiana Creek Correctional Center starts with the Virginia Department of Corrections (VADOC) visitation application. Once approved, you'll schedule each visit online.
To visit someone housed at Indiana Creek Correctional Center, youâll apply through the Virginia Department of Corrections (VADOC) online visitation application. Thatâs different from a local jail process, so make sure youâre using the VADOC application for state prison visitationânot a jailâs separate paperwork.
