Why your letters are being copied (Indiana DOC mail policy) — what families need to know
If you've been sending letters and your loved one says they only got a black-and-white copy—or nothing at all—you're not imagining things. Indiana DOC policy requires the mail room to photocopy all incoming general correspondence. Your loved one gets the copy, not the original. Distribution is supposed to happen within 48 hours, though weekends, holidays, and facility emergencies don't count toward that window.