Indio Jail, CA

Visiting at Indio Jail takes a little planning, but it's straightforward once you know the rules. Call the visiting number listed on the facility page between 9 a.m. and 5 p.m. one day before the date you want. Each visit can include up to two adults and two children, and inmates are limited to two visits per week. Visits last about 45 minutes. Bring a valid government-issued photo ID—anyone under 18 must be with a parent or legal guardian. Follow the dress code: no gang-related or offensive clothing, cover your upper and lower/mid body, and skirts must reach at least mid-thigh. Leave prohibited items at home (alcohol, illegal drugs, weapons, cameras, and knives). You can only visit the inmate you signed up for, and if you leave, the visit ends.

Sending mail to someone at Indio Jail is straightforward once you follow the rules. Inmates can send and receive unlimited letters each day—no daily cap on personal correspondence. Books, magazines, and other periodicals must be prepaid and delivered by the U.S. Postal Service only. All incoming and outgoing mail gets inspected for contraband. Legal mail is handled separately and won't be read during these checks. Address every envelope with the inmate's full booked name and required identifier, and include your printed return name and address. Skip decorative or hard-to-inspect items. Keep in mind that some facilities process non-privileged mail through central mail processors (opened, scanned, or forwarded), so check posted notices and the facility's mail instructions.

Indio Jail lets you deposit money into an inmate's account for commissary items like hygiene products, phone cards, and writing materials. Four options: Access Corrections online, Access Corrections by phone (1-866-345-1884), a lobby kiosk, or a U.S. Postal money order. The lobby kiosks in the Indio jail lobby take cash or credit card deposits and are open Monday through Friday from 8 am to 9 pm. Plan ahead—the kiosk doesn't give change and won't accept bills smaller than $5. If you mail a money order, write the inmate's full name and booking number on the front. Cash or personal checks sent by mail will be marked "Return to Sender." For commissary ordering, AccessCatalog points to the Access Secure Pak website. Unclaimed funds move to an unclaimed account for three years, with claims processed within 60 days.

Need to reach the jail? The Robert Presley Detention Center contact page lists the Riverside County Sheriff‑Coroner at 4095 Lemon Street, Riverside, CA 92501, with the main phone number 951-955-2400. Use 911 only for true emergencies. For non-emergency police, fire, or medical matters, contact the appropriate sheriff's non-emergency dispatch center instead. Calling the right office (intake, records, or medical) helps your issue get routed faster. Have the person's full name, any aliases, and their date of birth or booking/ID number ready. For records or property requests, you'll typically need a government-issued photo ID and must follow the Records Unit's submission rules. If local contacts can't help, state-level offices may be available for escalation.