Send Photos & Mail at R.I. Travasino Intake Center

How to send messages, photos, and packages

Overview

Phone calls and scheduled video visits are the main ways families and approved contacts stay connected with someone at the Travisono Intake Service Center. Video visits are typically run through a third-party vendor, and you'll schedule them through the vendor's app or web portal. Phone calls go through the facility phone system, are recorded (except attorney calls), and time limits often apply. RIDOC considers visits, whether in person or by video, a privilege that administration can approve, deny, suspend, or revoke. For legal matters, attorneys must follow RIDOC procedures for depositions. If you need to add funds for phone or video services, deposits are handled through approved vendors such as Access Corrections.

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Quick Facts

  • The Travisono Intake Service Center’s physical address and main phone number are listed in RIDOC records.
  • Visits (in person or video) at RIDOC are a privilege and may be approved, denied, suspended, or revoked by administration.
  • Phone calls to people in custody are recorded except for attorney calls, and time limits typically apply.
  • Online and phone deposits for inmate accounts are available through Access Corrections (third‑party vendor).

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Common Questions

How can I call or do a video visit with someone at R.I. Travasino Intake Center?

Phone calls and scheduled video visits are your two options. Video visits are booked through the facility's approved vendor, typically using the vendor's app or web portal. Calls are recorded except for attorney calls, and time limits may apply. Keep in mind that RIDOC treats visits as a privilege, so they can be approved, denied, suspended, or revoked by administration.

Can an attorney depose someone held at RIDOC (Travasino Intake)?

Yes, but the attorney must first obtain a court order or stipulation under Rule 30(a)(2). After that, the order should be forwarded to RIDOC’s Office of Legal Counsel for processing under RIDOC instructions.

How do I add money to an inmate’s account to pay for calls or video visits?

RIDOC accepts online and phone deposits through Access Corrections. Use the vendor’s website or customer service line to add money to the person’s account.

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