How to Apply for Visiting Approval at ICIW (Mitchellville): What to Mail and Where

Before you can visit someone at ICIW (Mitchellville) - or have a video call - you need approval from the Iowa Department of Corrections. It all starts with a visitor application. Every adult visitor must submit their own application. Bringing kids? Minors don't need a separate form. Just list them on the application completed by their parent or legal guardian.

Download the Iowa DOC Visitor Application (available in English and Spanish), fill it out, and print it. You'll need to physically sign and mail the form - electronic applications aren't accepted. Applying for your household? Each adult needs their own completed application. Add minors to the parent or legal guardian's form instead of submitting anything separately.

Mail the completed, signed visitor application to the Iowa DOC’s centralized processing address (not directly to ICIW): Mount Pleasant Correctional Facility Attn: Central Records 1200 E. Washington St. Mount Pleasant, IA 52641

After you mail your application, facility staff handle the approval process through the Iowa Department of Corrections. Ameelio customer-support staff can't approve or deny visitation requests. Once approved, you'll schedule visits through the Ameelio app - both in-person and video visits for ICIW are booked there.

Denied? You can appeal in writing. Send your appeal to the Central Visiting Authority at the Mount Pleasant address: Central Visiting Authority Mount Pleasant Correctional Facility 1200 E. Washington St. Mount Pleasant, IA 52641