How to send messages, photos, and packages
Phone calls at the Iowa Correctional Institution for Women (Mitchellville) are outbound only—you can't call in. The offender must add your phone number to their approved calling list before they can reach you. As of May 1, 2025, local, intrastate, and interstate calls cost $0.06 each. International rates vary. Revenue from the inmate telephone fund supports offender benefits like legal services, religious accommodations, education, and victim services. Electronic messaging is available through CorrLinks O-mail. Each message costs $0.25, paid from the offender's account, with a 6% tax on credits. Messages max out at 13,000 characters or 100 lines (two pages), so longer notes may need to be split up.
Search for a loved one and send messages and photos in minutes.
Sending a personal letter to someone at the Iowa Correctional Institution for Women (ICIW)? It won't go directly to the prison. Iowa DOC routes all non-legal mail through Pigeonly's central processing center in Las Vegas. You'll need to include ICIW's facility code—1109—so your letter gets delivered to the right place.
No. The facility does not accept incoming phone calls—offenders must place outbound calls, and they can only call numbers they’ve added to their approved calling list.
CorrLinks O-mail costs $0.25 per message. It’s paid from the offender’s account, and credits are subject to a 6% tax.
Yes. O-mail messages are limited to 13,000 characters or 100 lines (100 lines equals two pages maximum).
Send non-legal personal mail to Pigeonly’s central mail processing in Las Vegas and include ICIW’s Pigeonly code 1109. Don’t mail non-legal personal items directly to the facility unless you’re told to do so.
Pigeonly opens non-legal mail, scans it to a color digital copy, and sends a printed copy to the facility. The originals are kept briefly and then destroyed according to their policy.
No—photos must be ordered through the approved Pelipost service. ICIW allows 4x6 and 5x7 photo prints, with a maximum of 10 photos.
Phone calls are the fastest way to stay connected with someone at ICIW. Here's what you need to know about how the system works and what you'll pay.
Before you can visit someone at ICIW (Mitchellville) — or have a video call — you need approval from the Iowa Department of Corrections. It all starts with a visitor application. Every adult visitor must submit their own application. Bringing kids? Minors don't need a separate form. Just list them on the application completed by their parent or legal guardian.
Scheduling your first visit at ICIW is a two-step process: get approved by the Iowa Department of Corrections, then book through the Ameelio app.
