Setting Up O‑Mail (CorrLinks) for an Incarcerated Person: Costs, Limits, and Registration
O‑mail through CorrLinks is a practical way to stay in touch, but knowing the basic rules up front saves headaches. Here's how registration works, what each message costs, how credits get added, and what to do if you hit a snag.
To register for O‑mail (CorrLinks), head to the CorrLinks website and follow the prompts to create your account. If something goes wrong, look for the Customer Support link at the bottom of the CorrLinks page. That's the right place for login issues, registration errors, and any other account trouble.
Each O‑mail you send costs $0.25. Keep that in mind if you plan to message often, since short check-ins can add up over time.
O‑mail credits are added by the incarcerated person. They request a transfer from their banking account to fund O‑mail. Note that a 6% tax is charged on O‑mail credits.
O‑mail messages have a hard size cap: 13,000 characters or 100 lines, whichever comes first. Writing something long? You'll need to split it into more than one message so it goes through cleanly.
Quick size check: The 100-line limit works out to roughly 2 pages. Even if you're under 13,000 characters, you can still hit the line limit first.
Troubleshooting
- ✓ Use the Customer Support link on the CorrLinks site for registration, login, or account issues.
- ✓ Save screenshots (error messages, confirmation screens, and what you tried) so you can describe the problem clearly when you contact support.
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