The Real Cost of Staying Connected at Iredell County: Calls, Video Visits & Messages
Staying in touch with someone at Iredell County Detention Center means choosing between three paid options: phone calls, video visits, and secure messages. Here's what each one costs and how to set up payment.
Phone calls at Iredell County Detention Center are billed by the minute - local, long distance, and international. There are no connection fees, so your total depends on the per-minute rate and how long you talk.
Calls within the United States cost $0.16 per minute. A 15-minute call runs $2.40; a 30-minute call, $4.80.
Calls to Mexico or Canada cost $0.25 per minute. That adds up faster, so plan your call length accordingly.
Other international destinations cost $0.35 per minute. Keep this in mind when budgeting for regular contact.
Note: Three-way calls are prohibited at Iredell County Detention Center.
Video visits cost $0.30 per minute - nearly double the rate of a domestic phone call. Decide ahead of time which type of contact matters most for your budget.
Secure text-style messages cost $0.25 each. They're a practical option when you can't schedule a call or want to send quick updates without spending too much.
Picture messages and video messages both cost $0.35 each. Since you're charged per item rather than per minute, be selective about what you send.
All payments - phone calls, video visits, and messaging - run through NCIC prepaid accounts. Create and fund an account online at account.ncic.com (Spanish: cuenta.ncic.com), or call NCIC at 1-800-943-2189 to set it up by phone.
- ✓ Use Iredell County Facility ID #228687 when adding funds
- ✓ Have the inmate’s ID number ready (needed for the online function)
- ✓ Deposit through the lobby kiosk
- ✓ Deposit by phone at 866-232-1899
- ✓ Deposit online
Plan ahead: Video visits require an appointment scheduled at least one day before the visit. Scheduling is done at NCIC.com.
You can't call the jail and get connected directly. Iredell County Detention Center doesn't accept incoming calls - only voicemail messages to approved inmates.
Inmates get phone access after booking is complete. Each housing area has phones for private use, and that's where calls are placed from.
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