How to send messages, photos, and packages
Iredell County Detention Center uses NCIC Inmate Communications for prepaid phone and video services. Phones are located in each housing area after booking is complete. You can't call someone inside directly—incarcerated people can't receive live incoming calls, and only approved voicemail messages reach inmates. Calls are billed per minute with no connection fees. Three-way calls are prohibited. Current rates: $0.16/min for U.S. calls, $0.25/min for Mexico/Canada, and $0.35/min for other international destinations. NCIC video visits run $0.30 per minute. Text messages cost $0.25 each; picture and video messages are $0.35 each. There's no limit on messages or photos, and delivery is instant. To get started, create and fund an NCIC prepaid account online or call 1-800-943-2189.
Search for a loved one and send messages and photos in minutes.
U.S. calls cost $0.16 per minute, Mexico/Canada calls cost $0.25 per minute, and other international calls cost $0.35 per minute. Calls are billed per minute with no connection fees, and three-way calls are prohibited.
NCIC video visits cost $0.30 per minute. Text messages are $0.25 each, and picture/video messages are $0.35 each; there’s no limit on how many messages or photos you can send, and delivery is instant.
You can create and fund an NCIC prepaid account through the NCIC account website(s) or by calling the NCIC call center at 1-800-943-2189. Add funds through the vendor portal or app so the incarcerated person can place calls or use paid video and messaging features.
Putting money on someone's account at Iredell County Detention is straightforward. You have three options—the Main Jail Lobby Kiosk, phone, or online—and all three are available around the clock.
Video visits at Iredell County Detention are straightforward once you know the basics: they're appointment-only and done entirely by video. Here's how to schedule one and set up your NCIC account so everything goes smoothly.
Visits at Iredell County Detention are limited to 2 adults plus minor children. You'll need to schedule in advance — at least one day before your visit — and only approved visitors can book.
