Phone & Messaging

How to Contact an Inmate at Jackson Correctional Facility (FL)

Trying to reach someone at Jackson Correctional Facility? Your best first step is calling the facility directly to confirm current options for phone calls, mail, and electronic messaging.

2 min read Based on general FL policies
How to Contact an Inmate at Jackson Correctional  Facility (FL)

For inmate-related questions, call Jackson County Correctional Facility at (850) 482-9651. This is the most direct line for the facility, and staff can tell you what communication options are available and what's allowed.

For county administrative matters, contact the Jackson County Board of County Commissioners at 2864 Madison Street, Marianna, Florida 32448. This address also handles public records requests (by mail or in person), which matters if you need to submit official paperwork or request documentation through the county rather than handle everyday inmate communication.

Accessibility and general help: For general inquiries, email info@jacksoncountyfl.gov or call (850) 482-9633. TDD: (800) 955-8771.

Steps to Follow

  • Call the Jackson County Correctional Facility at (850) 482-9651 and ask what contact options are currently available for the person you are trying to reach.
  • If you cannot get routed to the right place, use the county general inquiry line at (850) 482-9633 or email info@jacksoncountyfl.gov and ask who handles questions for the correctional facility.
  • If you need a TDD line, use (800) 955-8771 (TDD).

Need a formal record, like a policy document or other official county record? Use Jackson County's public records contact. Send requests to publicrecordsrequest@jacksoncountyfl.gov. You can also reach them by phone at (850) 482-9633, fax at (850) 482-9643, or mail/visit at 2864 Madison Street, Marianna, Florida 32448.

How to Contact an Inmate at Jackson Correctional  Facility (FL)

Before relying on secondhand instructions, confirm the best contact method by calling the facility directly at (850) 482-9651. If you're directed through county channels instead, verify the right contact for your specific issue: info@jacksoncountyfl.gov for general inquiries, (850) 482-9633 for the county line, or (800) 955-8771 (TDD) for accessibility assistance.

  1. Confirm the address you should use (especially for official correspondence) by checking whether it needs to go to the county offices at 2864 Madison Street, Marianna, Florida 32448.
  2. Ask what the public records office requires before you submit a request, including whether a specific format is needed and whether fax submissions to (850) 482-9643 are accepted.
  3. Double-check the right channel for the right need so you do not delay something time-sensitive, since public records requests and facility operations are not always handled by the same staff.

Note: The public records contacts (publicrecordsrequest@jacksoncountyfl.gov, (850) 482-9633, fax (850) 482-9643) are county-level. For everyday questions about contacting an inmate, start with the correctional facility at (850) 482-9651.

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