Who to Call at Jackson Correctional Facility: phone numbers & contact paths

The main number for Jackson County Correctional Facility is (850) 482-9651. Start here when you need to reach staff directly - it's the quickest way to get connected without being transferred around.

Not sure which office handles your question? Call Jackson County's general inquiry line at (850) 482-9633. This number covers county administrative contacts and works as a good fallback if the facility line is busy or you need help figuring out where to direct your call.

Need to request public records? Email publicrecordsrequest@jacksoncountyfl.gov. The county routes and responds to email requests faster than other methods.

You can also mail your request to: Jackson County Board of County Commissioners, Attn: Public Records Request, 2864 Madison Street, Marianna, Florida 32448. Prefer to hand it over in person? Drop it off at the same address.

Questions about a records request you've already submitted? Call (850) 482-9633. Need to fax paperwork? Use (850) 482-9643.

If Cant Reach

• ✓ Try the Jackson County Correctional Facility main line again: (850) 482-9651
• ✓ If you can’t get through or you keep getting routed, call the county general inquiry line: (850) 482-9633
• ✓ If your issue is a document request, send it to publicrecordsrequest@jacksoncountyfl.gov
• ✓ Write down the date/time you called and the name (or title) of anyone you spoke with so you can reference it on the next call

1. Call the facility first - Start with (850) 482-9651 and ask to be transferred to the person or unit that handles your question.
2. Leave a clear, short message - Give your name, a callback number, and the reason you’re calling in one sentence.
3. Escalate to the county main line - If you can’t reach anyone at the facility, call (850) 482-9633 and explain that you’re trying to reach the correctional facility and need help getting to the right contact.
4. Track your attempts - Note who you spoke to and when, so you don’t have to restart from scratch each time you call.