How to send messages, photos, and packages
Jackson Correctional Facility offers remote video visits through Securus Video Connect. Friends, family, attorneys, and officials can schedule and join sessions through this web-based platform. For written communication, the facility uses Securus eMessaging—you can send messages and VideoGrams, attaching up to five photos and five eCards per message. You'll need to purchase stamps (pricing varies by site). All eMessages and attachments go through facility review before delivery. If something gets rejected, you'll receive a notification, but stamps used for rejected items aren't refunded. Keep in mind that vendor features, moderation rules, and payment methods can vary across Florida facilities.
Search for a loved one and send messages and photos in minutes.
Jackson Correctional uses Securus Video Connect for web-based, scheduled video sessions. Create an account on Securus Video Connect and schedule the appointment there; the visit runs through the web or the Securus-provided app.
Yes. Through Securus eMessaging, you can send up to five photos and five eCards per message. You’ll need to buy stamps to send messages, and stamp pricing can vary by facility.
Securus eMessages and attachments are screened by the facility. If something is rejected, you’ll be notified of the reason, and the stamps used for the rejected item are not refunded.
Yes. Jackson Correctional accepts Securus eMessaging for electronic correspondence, including messages, up to 5 photos and 5 eCards, and VideoGrams using purchasable “stamps” (pricing varies by facility).
All eMessages and attachments are reviewed, and you’ll be notified if something is rejected. Stamps you purchased for rejected items are not refunded.
Include the inmate's full name and booking/ID number on the envelope, along with your complete return name and address. Missing information often causes mail to get sent back. Before mailing anything, check Jackson Correctional's mail page for the exact address format and any size, content, or other restrictions.
Securus eMessaging can be a fast way to stay in touch, but the rules and features vary by facility. Before you spend money on stamps or send anything time-sensitive, confirm what Jackson Correctional actually accepts.
The main number for Jackson County Correctional Facility is (850) 482-9651. Start here when you need to reach staff directly—it's the quickest way to get connected without being transferred around.
