How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Jackson County Jail.

Sending Photos and Postcards

A great way to send love and support to a loved one at Jackson County Jail is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Jackson County Jail.

Frequently asked questions about Jackson County Jail

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Jackson County Jail.

2. How much does it cost to send a message to Jackson County Jail?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Jackson County Jail?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Jackson County Jail. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Jackson County Jail. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Jackson County Jail?

   Mailing address:

   Jackson County Jail
   787 W 8th St
   Medford, OR 97501
   Phone: (541) 774-6850

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Jackson County Jail?

   Visiting hours at Jackson County Jail vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (541) 774-6850 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Jackson County Jail?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Jackson County Jail for their specific mail policies.

7. How do I send money to an inmate at Jackson County Jail?

   You can send money to an inmate at Jackson County Jail through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Jackson County Jail?

   Many facilities now offer video visitation as an alternative to in-person visits. At Jackson County Jail, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Jackson County Jail?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Jackson County Jail for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Jackson County Jail, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Through a comprehensive framework of rehabilitative services, Jackson County Jail demonstrates its commitment to fostering positive transformation within the population. The facility's approach centers on addressing the underlying factors that contribute to criminal behavior while simultaneously building essential life skills that support successful community reintegration. This multifaceted strategy recognizes that meaningful change occurs when individuals are provided with both practical tools and emotional support systems that address their diverse needs and circumstances.

Educational services form the cornerstone of the facility's programming efforts, offering the population opportunities to advance their academic achievements and develop marketable skills. These educational initiatives typically encompass basic literacy instruction, GED preparation, and various certification programs designed to enhance employment prospects upon release. Also available are vocational programs that may supply hands-on training in trades and technical skills, enabling participants to develop competencies that align with current workforce demands and provide pathways to economic stability.

The facility's support services extend beyond academic and vocational training to address the psychological and spiritual dimensions of rehabilitation. Cognitive behavioral programs often focus on helping the population develop critical thinking abilities and decision-making skills that promote healthier lifestyle choices and reduce recidivism risk. Also integrated into the programming structure are religious services that may offer spiritual guidance and community connection for those seeking faith-based support. These therapeutic and spiritual interventions work synergistically to create an environment where individuals can examine their past behaviors, develop coping strategies, and build the personal foundation necessary for successful family reunification and community engagement.

Daily Life & Visitation

The systematic organization of housing units and scheduled activities creates a framework that now governs every aspect of life for the population at Jackson County Jail. Residents regularly move through structured routines that begin with early morning counts and proceed through designated meal times, work assignments, and evening lockdown procedures. The facility typically operates on a predictable schedule that supplies stability and order, with staff coordinating movements between different areas of the building according to security classifications and program participation requirements.

Living accommodations generally consist of dormitory-style housing units and individual cells, depending on the resident's classification level and behavioral status. The population typically shares common areas within their designated housing sections, where they may access basic amenities such as telephones, television viewing areas, and tables for meals and activities. Personal property allowances usually include essential items like clothing, hygiene products, and limited personal effects, while commissary services regularly provide opportunities to purchase additional approved items using funds from outside accounts.

Also available to residents are various structured programming schedules that may include educational classes, substance abuse counseling, and vocational training opportunities. Recreation and exercise periods typically occur in designated areas and often include both indoor and outdoor activities when weather and security conditions permit. However, family connections remain vital through scheduled visitation periods and telephone access, which generally operate according to established timeframes and security protocols. Work assignments within the facility often supply meaningful structure while residents contribute to daily operations such as food service, cleaning, and maintenance tasks under staff supervision.