How to Send Money to Jackson County Jail , MI (MI)
Trying to put money on someone's account at Jackson County Jail? The main option the jail documents is setting up prepaid phone-related accounts through SmartJailMail. Here's what you can do right now, plus a few things to double-check before sharing payment details or ID.
Phone use at Jackson County Jail is outgoing only, either as collect calls or through a SMART prepaid inmate debit account. The jail also uses SmartJailMail for electronic messaging and other communication features. That same system will likely come up when you're funding communication or managing your account.
SmartJailMail is the starting point for both prepaid inmate debit (PIN debit) and prepaid collect telephone accounts. You can create an account directly through SmartJailMail, or call their customer care line at 1-888-843-1972 for help.
Note: Signing up from a computer? You'll need a webcam to take a photo of a government-issued photo ID (like a driver's license or passport) during the process.
Steps to Follow
- ✓ Create your SmartJailMail account (this is used for prepaid collect or PIN debit setup at Jackson County Jail).
- ✓ If you want help setting up the account, call SmartJailMail customer care at 1-888-843-1972.
- ✓ Use the “Sign Up” button in SmartJailMail to create your Smart Online account for services like video visitation and messaging.
- Get your photo ID ready - Use a government-issued photo ID (such as a driver’s license or passport).
- Use a device with a webcam - If you’re enrolling on a computer, you’ll need webcam access so you can take the required ID picture during enrollment.
Once the account is set up, the phone options are straightforward. Your loved one can place outgoing collect calls, or they can use the SMART prepaid inmate debit account you've established through SmartJailMail.
If you get stuck or something doesn't match what's on your screen, check SmartJailMail's built-in help resources. They provide FAQs and step-by-step instructions, plus live chat support. The live chat is especially useful when you're creating or managing the accounts Jackson County uses for communication features like video visitation.
- ✓ Confirm you’re using the correct SmartJailMail site or calling the correct customer care number (1-888-843-1972) before you enter payment information or upload ID.
- ✓ Verify whether your enrollment method requires a webcam and a government-issued photo ID (this requirement applies when enrolling from a computer).
Tip: If anything feels unclear, reach out to SmartJailMail customer care or use their live chat. Both are set up to help with account creation and video visitation-related accounts.
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