Understanding Your Free Weekly Visit at Jackson County Jail
Visiting someone in jail can feel like a lot the first time. The good news: the free weekly visit at Jackson County Jail is pretty straightforward once you know the basics. Here's how the free 20-minute visit works, how to schedule it, when visits happen, and what to expect.
Each inmate at Jackson County Jail gets one free visit per week, lasting 20 minutes. The catch: you need to schedule it at least 24 hours in advance. Miss that window and you could lose the time slot (or the free visit entirely), so don't wait until the last minute.
Reminder: Each inmate gets one free 20-minute visit per week, and it must be scheduled at least 24 hours in advance.
Everything starts with SmartJailMail. Create an account, then enroll using a government-issued photo ID. If you're on a computer, you'll need a webcam to capture a photo of your ID during enrollment. Once your account is approved, you can schedule your visit directly from your SmartJailMail account.
- Create your SmartJailMail account - Use the sign-up process to set up your login.
- Enroll with a government-issued photo ID - Complete the ID step (a webcam can be required if you’re using a computer).
- Wait for approval, then sign in - You’ll schedule only after your account is approved.
- Select “Schedule a Visit” and follow the prompts - Make sure you’re choosing the correct facility/location options so your visit schedules properly.
- Pick a time and schedule at least 24 hours ahead - The free weekly 20-minute visit must be on the calendar at least a day in advance.
Tip: Before you confirm, double-check the facility/location selections in SmartJailMail so your visit is set up the way you intended.
General visitation hours at Jackson County Jail run from 7:30 AM to 10:20 PM. That said, some time slots may be blocked for jail security activities. Depending on the day, you might see fewer available appointments than you'd expect.
Plan ahead: Availability shifts when security activities block out certain times. Check open slots before counting on a specific visit window.
All visitation conversations at Jackson County Jail are subject to audio and video recording. The same goes for electronic communication. SmartJailMail messages and photos sent to inmates are monitored too.
Quick Checklist
- ✓ Schedule the free 20-minute visit at least 24 hours in advance
- ✓ For a remote video visit, log in to your SmartJailMail account 15 minutes before the start time
- ✓ Keep your visit within the general visitation window (7:30 AM to 10:20 PM) and watch for blocked times due to security activities
- ✓ Do not bring food or drink into the jail
- ✓ Do not bring bags or purses into the jail
- ✓ Do not bring cell phones or other recording devices into the jail
Warning: Visits can be audio and video recorded, and messages are monitored. Keep your conversation clean and never attempt to bring or use unauthorized recording devices.
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