How to deposit funds, commissary, and payment options
Adding money for an inmate's needs (commissary funds, phone time, messaging, or bond and bill payments) is typically done through the facility's accepted options: an online portal, a phone payment service, or an on-site kiosk, though availability varies. At Jackson County Jail, inmate phone access runs daily from 7 a.m. to 11 p.m. Calls are outgoing collect or paid through a SMART pre-paid inmate debit account. Account setup and payments go through SmartJailMail (SMART). Create a SmartJailMail account to enroll, and use their FAQs or live chat for help. You can also contact Smart customer care at 1-888-843-1972 for prepaid or PIN debit questions. When making a payment, follow the site's steps carefully and enter the correct facility, the inmate's full name, and their facility ID or booking number.
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Use the jail's accepted option (typically an online portal, phone service, or on-site kiosk), then select Jackson County Jail and the inmate before choosing what you're paying for: commissary, bond, or a bill. Have the inmate's full name, facility ID or booking number, and your billing details ready. Follow the payment instructions exactly.
Inmate calling is available daily from 7 a.m. to 11 p.m. Calls are outgoing collect or made using a SMART pre-paid inmate debit account, with setup and help through SmartJailMail or Smart customer care.
Start by creating a SmartJailMail account and checking their FAQs or live chat for troubleshooting. For help with prepaid or PIN debit accounts, contact Smart customer care at 1-888-843-1972.
Getting in touch with someone at Jackson County Jail typically means setting up remote video visits or understanding how inmate phone calls work. Here are the requirements and exact steps to follow.
Scheduling the free weekly video visit is straightforward once you know two key rules: book at least 24 hours ahead, and select the right location setting.
Scheduling your first video visit at Jackson County Jail is straightforward once you know the steps: set up your SmartJailMail account, wait for approval, pick a time slot, and log in early on visit day.
