How to send messages, photos, and packages
Staying in touch with someone at Jackson County Jail is possible through remote video visits and inmate phone calls. Video visits use third-party vendor systems (referenced guidance includes Securus Video Connect and SmartJailMail-style workflows). To get started, create a vendor account, complete enrollment using a webcam and photo ID, request approval if required, then schedule your visit in the vendor portal. Log in a little early for your session. You'll need a smartphone, tablet, or computer with a working webcam and reliable internet access. Inmates have telephone access daily from 7 a.m. to 11 p.m. Calls are outgoing only, either collect or through a SMART prepaid inmate debit account. Non-legal calls and video communications are commonly monitored and recorded.
Search for a loved one and send messages and photos in minutes.
Create an account with the vendor platform (Smart Online or SmartJailMail-style), then request approval as an authorized visitor if required. Complete enrollment using a webcam and ID, schedule the visit in the vendor portal, and log in at least 15 minutes before your session.
Use a smartphone, tablet, or computer with a working webcam and reliable internet access.
Telephone access is available daily from 7 a.m. to 11 p.m. Calls are outgoing and placed as collect or through a SMART prepaid inmate debit account.
Getting in touch with someone at Jackson County Jail typically means setting up remote video visits or understanding how inmate phone calls work. Here are the requirements and exact steps to follow.
Scheduling the free weekly video visit is straightforward once you know two key rules: book at least 24 hours ahead, and select the right location setting.
Scheduling your first video visit at Jackson County Jail is straightforward once you know the steps: set up your SmartJailMail account, wait for approval, pick a time slot, and log in early on visit day.
