How to Schedule the Free Weekly 20‑Minute Video Visit at Jackson County Jail
Scheduling the free weekly video visit is straightforward once you know two key rules: book at least 24 hours ahead, and select the right location setting.
How to visit, scheduling, dress code, and visitor requirements
Jackson County Jail handles video visits through SmartJailMail. To book a session, create a Smart Online account and complete webcam and ID enrollment before scheduling. Each inmate gets one free 20-minute video visit per week, and the free visit must be scheduled at least 24 hours in advance. The jail lists general visitation windows of 7:30 AM to 10:20 PM, but individual time slots can be blocked for security. Check the scheduling system for what's actually available. Log in at least 15 minutes early to test your audio and video before the visit starts. All visits require prior approval and are recorded and monitored, so follow the rules when scheduling and joining. SmartJailMail also offers FAQs and live chat if you need setup help.
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Scheduling the free weekly video visit is straightforward once you know two key rules: book at least 24 hours ahead, and select the right location setting.
Scheduling your first video visit at Jackson County Jail is straightforward once you know the steps: set up your SmartJailMail account, wait for approval, pick a time slot, and log in early on visit day.
Visiting Jackson County Jail takes a little planning, especially if you're scheduling a video visit. Here are the rules and steps that matter most before you go.
Visiting someone in jail can feel like a lot the first time. The good news: the free weekly visit at Jackson County Jail is pretty straightforward once you know the basics. Here's how the free 20-minute visit works, how to schedule it, when visits happen, and what to expect.
Create a Smart Online account on SmartJailMail and complete webcam and ID enrollment. From there, use the SmartJailMail scheduler to pick an available time slot and confirm your visit.
Yes. Each inmate is allowed one free 20-minute video visit per week, and that free visit must be scheduled at least 24 hours in advance.
Log in at least 15 minutes early and test your audio and video. If you still have issues, use SmartJailMail’s FAQs and live chat support for troubleshooting.
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