How to Contact an Inmate at Jackson County Jail, OR (OR)
Staying in touch starts with understanding how phone access works at Jackson County Jail. Here's how to set expectations, avoid surprise charges, and confirm the details that matter.
Adults in Custody (AICs) at Jackson County Jail have access to collect-call-only telephones in their housing areas. Your loved one has to place the call to you, not the other way around, and they can only call out during designated hours.
When you accept a call from someone housed at Jackson County Jail, the telephone company charges you for the cost. One more thing to keep in mind: these calls are not private. Jail staff may monitor conversations and can terminate a call at any time.
No incoming messages: The jail will not accept social calls to inmates, and staff will not relay messages to Adults in Custody (AIC). Don't count on calling the jail to say "tell them to call me." It won't get passed along.
- Confirm the prescribed calling hours. AICs can only place outgoing calls during prescribed hours, so timing matters if you are waiting for a call.
- Decide whether you can accept collect calls. If you accept a call from an AIC, the telephone company will charge you for the cost of the call.
- Talk like someone may be listening. Calls may be monitored by jail staff and can be terminated at any time, so avoid sharing sensitive details over the phone.
- Don’t try to send social messages through the jail. Social calls to inmates will not be accepted, and incoming messages are not relayed to AICs.
What to Verify
- ✓ If you are receiving unwanted calls or attempted calls from AICs, contact jail staff at 541-774-6872 to request a block on your phone number.
- ✓ Confirm what information they need from you to place the block.
- ✓ Double-check the one-year rule: once a block is placed on your number, it will not be removed during the next year.
- ✓ The current prescribed calling hours for the AIC’s housing area.
- ✓ Whether any exceptions apply (for example, changes due to operations).
- ✓ Which telephone company handles the calls and what the current rates are, since accepting a call means you will be charged.
Jackson County Jail states that calls may be monitored and terminated at any time. If privacy matters to you, contact the jail directly to ask what "monitored" means in practice and whether any limited exceptions exist under their policies.
The jail is clear: incoming messages won't be relayed to AICs, and social calls to inmates aren't accepted. If you're dealing with an urgent situation, contact jail staff to ask what options exist (if any) for time-sensitive, non-social messages.
Blocking unwanted calls: The jail lists 541-774-6872 as the number to call if you want to block your phone number from receiving inmate calls. Before you act on it, verify that number and the current process with the facility directly.
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