Understanding Phone Calls From Jackson County Jail: Costs, Monitoring, and How to Block Calls
Getting phone calls from Jackson County Jail? It helps to understand how the system works before you accept a call or try to stop them. Here's how calling works, what it costs, how calls are monitored, and how to request a block.
At Jackson County Jail, Adults in Custody (AICs) have access to collect-call-only telephones. Every call is placed as a collect call, so you can't just pick up without charges.
AICs can only make calls during prescribed hours. The jail doesn't publish the specific calling windows on its public telephone access page, so expect calls to come through only when the housing area phones are available.
When you accept a collect call from an AIC at Jackson County Jail, the telephone company bills you for the cost. The charges land on whoever answers and accepts the call.
Heads up: Jail staff may monitor calls and can terminate them at any time. Assume the call is not private.
Jackson County Jail also offers the option to set up a pre-paid phone account. The jail's telephone access page includes a link (labeled "Opens in new window") for that setup. Because the public page doesn't display the vendor URL directly, use the jail's official telephone access page to reach the correct prepaid account site. Double-check that you're on the legitimate provider page before entering any payment information.
- Call jail staff at 541-774-6872 - ask to have a block placed on your phone number for unwanted or attempted calls from AICs.
- Be clear about the number to block - provide the phone number you want blocked so staff can apply the request correctly.
Keep in mind: Once a block is placed on your number, it stays in effect for a full year.
Practical Tips
- ✓ Before accepting collect calls, check what your telephone company charges for the call.
- ✓ If you plan to use prepaid calling, use the jail’s own “Opens in new window” link to reach the correct vendor site, then review the fees there too.
If the calls are unwanted, write down the dates and times they come in, and keep the phone number you're being called on handy. When you're ready to have them stopped, contact jail staff at 541-774-6872 and request a block on your number.
Reminder: Calls may be monitored and can be ended at any time. Stick to safe, everyday topics and avoid sharing sensitive personal details over the phone.
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