Jackson County Jail, TN
Explore
Find an Inmate at Jackson County Jail, TN
Search for a loved one and send messages and photos in minutes.
Guides for This Facility
How to Contact an Inmate at Facility
Trying to reach someone at the Jackson County Jail? Start by confirming they're currently housed there, then use the approved options for money deposits that support phone and visitation systems.
Read Guide
How to Send Money to Facility
Sending money is usually straightforward once you pick the right system. At Jackson County Jail, TN, deposits are handled through lobby kiosks or online, depending on what the funds are for.
Read Guide
How to Schedule Video Visits at Jackson County Jail — hours, 24‑hour booking rule, and the weekly free visit
Video visits at Jackson County Jail are easy to schedule once you know the hours and the 24-hour booking rule. Here's what you need to know about your options, costs, and the free weekly visit.
Read GuideAt a Glance
Visitation
- All inmate visits at Jackson County Jail are video visits scheduled through the vendor portal or the lobby kiosk.
- Visits are generally available 9:00 a.m.–9:00 p.m.; on Fridays the window is 4:00 p.m.–9:00 p.m.
- Each inmate is allowed one free visit every seven days; additional visits may be purchased for set time increments.
Communication
- All inmate visits are video-only and can be scheduled via www.gettingout.com or the jail’s lobby kiosk.
- Visit scheduling hours are daily 9 a.m.–9 p.m., except Fridays 4 p.m.–9 p.m.
- Inmate phone calls are outbound only and calls are typically monitored and recorded.
Sending Money
- The facility lists lobby kiosks as an option for depositing money and notes separate kiosks for commissary versus telephone/visit credits.
- The facility references online vendor portals (including gettingout.com) as a way to deposit funds for telephone and visit accounts.
- Third‑party payment processors — not the facility — typically set and display any convenience or processing fees during online or kiosk checkout.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Visitation at Jackson County Jail is video-only, so there are no in-person visits. Book a session through the facility's vendor portal (www.gettingout.com) or at the lobby kiosk. Visit times run from 9:00 a.m. to 9:00 p.m. on most days, with Fridays limited to 4:00 p.m. to 9:00 p.m. Each inmate gets one free video visit every seven days. Want more time? Additional visits can be purchased in set time blocks. Before scheduling, complete Tennessee's Visitor Application (CR-2152) and follow the jail's process for reservations and payment.
Read full guideCommunication
Keeping in touch with someone at Jackson County Jail revolves around video visitation and outbound inmate calls. All visits are video-only. Schedule them online at www.gettingout.com or at the jail's lobby kiosk. Visit scheduling hours run daily from 9 a.m. to 9 p.m., with Fridays starting at 4 p.m. Phone communication is outbound only, meaning you can't call an inmate directly. The inmate places the call, and calls are typically monitored and recorded. Your phone number may need to be on the inmate's approved list before you can receive calls. Payments and account management for phone, video, or messaging are handled through the facility's approved vendor portal, the vendor's app, or a lobby kiosk. Confirm which vendor the jail uses before you register. For non-emergencies, call 256-574-2610.
Read full guideSending Money
To add money to an inmate's accounts at Jackson County Jail, use the lobby kiosks or online vendor portals the jail lists. There are separate kiosks for commissary versus telephone and visit credits, and gettingout.com handles some visit and telephone deposits. When using an online portal, a third-party processor handles payment and will display any convenience or processing fees during checkout. Look up the inmate (usually by full name plus inmate ID or birthdate), then double-check that you've selected the right account type before paying. Some electronic deposits post right away, while others take one to two business days. Keep your receipt and verify the funds show up.
Read full guideCommon Questions
Showing 6 of 9Are visits at Jackson County Jail in-person or video?
Visits at Jackson County Jail are conducted by video only. You book video sessions through the facility’s vendor portal or at the lobby kiosk.
VisitationHow do I schedule a video visit at Jackson County Jail?
Schedule your video visit through www.gettingout.com or at the lobby kiosk. Follow the jail's scheduling rules and allow enough lead time before your visit.
VisitationHow often can an inmate receive a free visit and what do extra visits cost?
Each inmate gets one free visit every seven days. Additional visits can be purchased, and pricing is listed by time block, including 15- and 30-minute sessions.
VisitationHow do I schedule a visit with an inmate at Jackson County Jail?
All visits at this facility are video-only. You can schedule online at www.gettingout.com or at the jail’s lobby kiosk during the posted hours.
CommunicationCan I call an inmate at Jackson County Jail?
You can't place inbound calls to inmates. Inmates make outbound calls, and those calls are typically monitored and recorded. Your number may need to be on the inmate's approved list before you can receive calls.
CommunicationHow do I add money for phone or video services for an inmate?
Add funds and manage services through the facility's approved vendor portal, the vendor app, or the lobby kiosk if available. Confirm which vendor the jail uses before creating an account, since features and steps vary by provider.
CommunicationMore Guides
Ready to Connect?
Search for your loved one to start communicating today
Did You Know?
Call 9-1-1 for crimes in progress. For non-emergency incidents, call (256) 574-2610 to request a deputy to take an incident report.
This guide is compiled from official facility documentation and community feedback. Learn how we verify