How to Put Money on an Inmate's Account at Jackson County Jail (and why there are two lobby kiosks)
If you're trying to add money for someone at Jackson County Jail, there are a few options. The biggest thing to know upfront: the jail separates deposits by purpose, which is why there are two kiosks in the lobby.
Jackson County Jail offers three main ways to deposit money to an inmate's account. The first is in person, at the kiosks in the jail lobby. The other two are online, through different vendor sites depending on what the money is for. For the visit/telephone system, the jail directs you to www.gettingout.com (pay with a debit or credit card). For commissary/store deposits, go to www.jailatm.com. Since the jail uses separate systems for different services, figure out what you're paying for (phone/visits or commissary) before you deposit. It'll save you a headache.
The lobby has two kiosks because deposits are split into two categories: one handles visits/telephone, and the other handles commissary/store. Those categories line up with the jail's vendors. Jackson County Jail uses Viapath for its visit/telephone system (the same system behind www.gettingout.com) and Legacy for store/commissary (behind www.jailatm.com). When you're at the lobby, pick the kiosk that matches what you're funding. That's the easiest way to make sure money doesn't end up in the wrong account.
Vendor Sites
- ✓ www.gettingout.com (visit/telephone deposits, Viapath)
- ✓ www.jailatm.com (commissary/store deposits, Legacy)
- Go to the lobby kiosks at Jackson County Jail. The jail allows money deposits through kiosks located in the lobby.
- Choose the correct kiosk for what you’re paying for. There are two separate kiosks, one for visits/telephone and one for commissary/store.
Trying to pay a cash bond? Don't bring it to the jail. Jackson County Jail states that cash bonds cannot be paid at the facility. You'll need to pay at the Jackson County Clerk's Office or the municipality owed. Bond details vary by person and charge. To find out the exact type of bond required, call Jackson County Jail at 256-574-1884.
Need help? For bond specifics (including the exact type or amount), call Jackson County Jail at 256-574-1884. For general questions, the Sheriff's Office can be reached at 256-574-2610. That's also a good number to try if a deposit doesn't post.
Find an Inmate at Jackson County Jail, TN
Search for a loved one and send messages and photos in minutes.
