How to Send Money to Facility
Sending money is usually straightforward once you pick the right system. At Jackson County Jail, TN, deposits are handled through lobby kiosks or online, depending on what the funds are for.
You can deposit money into an inmate’s account using kiosks located in the Jackson County Jail lobby. If you prefer handling deposits in person, this is the main option the jail lists.
There are two separate kiosks, and they're not interchangeable. One handles visits/telephone deposits, the other handles commissary/store deposits. Make sure you pick the one that matches what you're trying to fund.
The jail uses different vendors for each system. Viapath handles visits/telephone, and Legacy handles commissary/store. If you run into an issue at the lobby kiosk that staff can't resolve, knowing which vendor to contact saves you time.
Online deposits are also available, but the website depends on what you're paying for. For visits/telephone, go to www.gettingout.com and pay with a debit or credit card. For commissary/store, use www.jailatm.com.
- Go to the Jackson County Jail lobby. Use the on-site kiosks to deposit money into an inmate’s account.
- Pick the correct kiosk. Use the visits/telephone kiosk for phone or visitation-related funding, and use the commissary/store kiosk for commissary deposits.
- Use www.gettingout.com for visits/telephone deposits. This option accepts debit or credit cards for the visit/telephone system.
- Use www.jailatm.com for commissary/store deposits. This option is listed for commissary/store funding.
Note: Viapath handles the visit/telephone system, and Legacy handles commissary/store. If you need help with a transaction, make sure you're contacting the vendor that matches your deposit type.
Before you make a trip to deposit in person, confirm the kiosks are available and that you're heading to the right one. Jackson County Jail separates visits/telephone deposits from commissary/store deposits. Mixing them up can send money to the wrong place.
If you're depositing online, double-check that the site matches your goal. The jail lists www.gettingout.com (debit or credit card) for the visit/telephone system and www.jailatm.com for commissary/store. Before you submit anything, confirm what information you'll need to locate the right person, whether there are processing delays, and any fees that may apply.
- ✓ Which vendor applies to your deposit (Viapath for visit/telephone, Legacy for commissary/store)
- ✓ What to do if a deposit fails or posts to the wrong system
- ✓ Where the jail posts the most current deposit instructions (such as lobby notices) and whether the vendor has updated steps for this facility
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