How to Schedule Video Visits at Jackson County Jail — hours, 24‑hour booking rule, and the weekly free visit

Jackson County Jail uses video visits only - no in-person contact visits. Everything from booking to time slots runs through the jail's video visitation system.

Video visits are available daily from 9:00 a.m. to 9:00 p.m., except Friday - when visits start at 4:00 p.m. and run until 9:00 p.m. If Friday is your only option, plan around that later start time.

You can schedule online through GettingOut. Create an account (or log in if you already have one), then use the scheduling tool to pick your visit time. This is usually the easiest way to see available slots, especially if you're working around a job or childcare.

Prefer to handle it in person? You can schedule at the kiosk in the Jackson County Jail lobby. This works well if you don't have reliable internet or you're already at the facility.

Each inmate gets one free visit every 7 days. You can book it online through GettingOut or at the lobby kiosk. Plan ahead so you don't waste the free visit on a day you can't make it.

Here's the key rule: visits must be scheduled at least 24 hours in advance for secure confirmation. Try to book last-minute and you may not get a slot.

1. Pick a day and time first - Use the regular scheduling window (9:00 a.m. to 9:00 p.m., with Fridays 4:00 p.m. to 9:00 p.m.) to decide what you’re aiming for.
2. Schedule at least 24 hours ahead - Build in that full day buffer so your visit has secure confirmation.
3. Book online if you can - Go through GettingOut and create a login (or sign in) to schedule your visit.
4. Use the lobby kiosk if online isn’t an option - You can schedule at the kiosk located in the jail lobby.
5. If you’re inside the 24-hour window, adjust your plan - Look for a later time or a different day that’s at least 24 hours out, then schedule through GettingOut or the kiosk.

Beyond the free weekly visit, a 30-minute video visit costs $7.50 plus taxes and fees. Budget a bit more than the base price to account for those extra charges.

A 15-minute video visit costs $3.75. Good option if you just need a quick check-in.

Use the free weekly visit first whenever you can. Whether you book online or at the kiosk, pay attention during checkout to confirm you're applying the free visit - not purchasing an extra one.

Quick Checklist

• ✓ Decide whether you’ll schedule online through GettingOut (create a login or sign in) or use the lobby kiosk at the jail
• ✓ Schedule at least 24 hours in advance so your visit has secure confirmation
• ✓ Plan within the scheduling hours: 9:00 a.m. to 9:00 p.m. daily, except Friday (4:00 p.m. to 9:00 p.m.)
• ✓ Use the free visit if the inmate is eligible (one free visit every 7 days)