Which Lobby Kiosk or Website to Use at Jackson County Jail: Visits/Phone vs Commissary

Jackson County Jail doesn't have a single

Why the split? Different companies handle different services. Viapath runs the visit/telephone system, while Legacy handles the store/commissary. Because they're separate systems, the kiosk (and website) you use for phone and visits isn't the same one you use for commissary.

For visit and telephone deposits, you'll use the Viapath / GettingOut system. Add money online at gettingout.com with a debit or credit card, or use the lobby kiosk designated for visits/telephone.

For commissary and store purchases, use the Legacy / JailATM system. You can deposit online at jailatm.com or use the lobby kiosk designated for commissary/store.

Practical Tips

• ✓ Remember there are two separate lobby kiosks at Jackson County Jail - one for visits/telephone and one for commissary/store.
• ✓ Before you pay, double-check which kiosk you’re standing at (visits/telephone vs commissary/store) so money doesn’t land in the wrong place.
• ✓ If you’re paying online, match the website to the purpose: GettingOut for visits/telephone, JailATM for commissary/store.
• ✓ Keep your receipt or confirmation after you deposit - whether you pay online or at the lobby kiosk.
• ✓ If you’re depositing in person, use the kiosks located in the Jackson County Jail lobby to add money onto an inmate’s books.