Send Photos & Mail at Jackson County Jail, TN

How to send messages, photos, and packages

Overview

Keeping in touch with someone at Jackson County Jail revolves around video visitation and outbound inmate calls. All visits are video-only. Schedule them online at www.gettingout.com or at the jail's lobby kiosk. Visit scheduling hours run daily from 9 a.m. to 9 p.m., with Fridays starting at 4 p.m. Phone communication is outbound only, meaning you can't call an inmate directly. The inmate places the call, and calls are typically monitored and recorded. Your phone number may need to be on the inmate's approved list before you can receive calls. Payments and account management for phone, video, or messaging are handled through the facility's approved vendor portal, the vendor's app, or a lobby kiosk. Confirm which vendor the jail uses before you register. For non-emergencies, call 256-574-2610.

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Quick Facts

  • All inmate visits are video-only and can be scheduled via www.gettingout.com or the jail’s lobby kiosk.
  • Visit scheduling hours are daily 9 a.m.–9 p.m., except Fridays 4 p.m.–9 p.m.
  • Inmate phone calls are outbound only and calls are typically monitored and recorded.
  • Add funds and manage call/video accounts through the facility’s approved vendor portal, app, or a lobby kiosk—vendor features vary.

Common Questions

How do I schedule a visit with an inmate at Jackson County Jail?

All visits at this facility are video-only. You can schedule online at www.gettingout.com or at the jail’s lobby kiosk during the posted hours.

Can I call an inmate at Jackson County Jail?

You can't place inbound calls to inmates. Inmates make outbound calls, and those calls are typically monitored and recorded. Your number may need to be on the inmate's approved list before you can receive calls.

How do I add money for phone or video services for an inmate?

Add funds and manage services through the facility's approved vendor portal, the vendor app, or the lobby kiosk if available. Confirm which vendor the jail uses before creating an account, since features and steps vary by provider.

Other Guides for Jackson County Jail, TN

Phone & Messaging

How to Contact an Inmate at Facility

Trying to reach someone at the Jackson County Jail? Start by confirming they're currently housed there, then use the approved options for money deposits that support phone and visitation systems.

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