How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Jackson County Sheriff Department.

Sending Photos and Postcards

A great way to send love and support to a loved one at Jackson County Sheriff Department is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Jackson County Sheriff Department.

Frequently asked questions about Jackson County Sheriff Department

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Jackson County Sheriff Department.

2. How much does it cost to send a message to Jackson County Sheriff Department?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Jackson County Sheriff Department?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Jackson County Sheriff Department. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Jackson County Sheriff Department. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Jackson County Sheriff Department?

   Mailing address:

   Jackson County Sheriff Department
   620 Hospital Dr
   Gainesboro, TN 38562
   Phone: (931) 268-6226

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Jackson County Sheriff Department?

   Visiting hours at Jackson County Sheriff Department vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (931) 268-6226 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Jackson County Sheriff Department?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Jackson County Sheriff Department for their specific mail policies.

7. How do I send money to an inmate at Jackson County Sheriff Department?

   You can send money to an inmate at Jackson County Sheriff Department through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Jackson County Sheriff Department?

   Many facilities now offer video visitation as an alternative to in-person visits. At Jackson County Sheriff Department, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Jackson County Sheriff Department?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Jackson County Sheriff Department for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Jackson County Sheriff Department, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

A comprehensive network of developmental opportunities at Jackson County Jail in Tennessee reflects a commitment to addressing the diverse needs of individuals during their incarceration. The facility typically recognizes that meaningful change requires multiple pathways for growth, offering a range of structured activities designed to build essential life skills and prepare participants for successful community reintegration. This multifaceted approach often emphasizes both personal development and practical skill acquisition through various evidence-based interventions.

Educational services form a cornerstone of the facility’s programming, with opportunities that may include basic literacy instruction, GED preparation, and continuing education courses. Vocational programs often complement these academic offerings by providing hands-on training in marketable skills that can lead to employment upon release. Furthermore, job placement assistance typically helps individuals translate their newly acquired abilities into concrete employment opportunities, while specialized training in areas such as recycling programs may offer both work experience and environmental awareness.

The facility’s support services generally encompass a broad spectrum of therapeutic and personal development opportunities designed to address underlying issues that contribute to criminal behavior. Faith-based programs often provide spiritual guidance and community support for those seeking this form of intervention. Religious services typically offer regular worship opportunities and pastoral counseling for individuals of various denominations. Communication skills training may focus on conflict resolution, interpersonal relationships, and effective self-expression—capabilities that prove essential for maintaining healthy relationships and avoiding future legal troubles.

Daily Life & Visitation

The sound of morning announcements typically marks the beginning of each day for individuals housed within the facility’s walls. At present, Jackson County Jail operates with structured daily routines that actively guide residents through scheduled activities, meals, and programming opportunities. Wake-up generally occurs in the early morning hours, followed by personal hygiene time and preparation for the day ahead. Individuals typically receive three meals daily, with breakfast usually served established, followed by lunch and dinner at designated times throughout the day.

Living accommodations within the facility generally consist of housing units designed to accommodate multiple individuals, though specific arrangements may vary based on classification levels and available space. Personal property allowances typically include basic hygiene items, limited clothing, and approved personal effects that individuals may keep in their designated living areas. Furthermore, the facility usually maintains a commissary system where individuals can purchase additional items such as snacks, hygiene products, and writing materials, often funded through money deposited by family members or earned through work assignments.

The facility typically offers various structured programming schedules that may include educational opportunities, counseling sessions, and recreational activities designed to provide meaningful engagement during incarceration. Work assignments often include kitchen duties, cleaning responsibilities, and facility maintenance tasks that help individuals maintain routine while contributing to daily operations. Although security protocols necessarily limit movement and activities, visitation policies generally allow family members and approved visitors to maintain contact through scheduled visits, while telephone access and mail services typically provide additional communication options. Recreation time usually includes access to exercise areas, television viewing, and reading materials, helping individuals maintain physical and mental well-being during their stay at the facility.