How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Jail & House of Correction.

Sending Photos and Postcards

A great way to send love and support to a loved one at Jail & House of Correction is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Jail & House of Correction.

Frequently asked questions about Jail & House of Correction

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Jail & House of Correction.

2. How much does it cost to send a message to Jail & House of Correction?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Jail & House of Correction?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Jail & House of Correction. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Jail & House of Correction. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Jail & House of Correction?

   Mailing address:

   Jail & House of Correction
   20 Manning Ave
   Middleton, MA 01949
   Phone: (978) 750-1900

5. What are the visiting hours at Jail & House of Correction?

   Visiting hours at Jail & House of Correction vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (978) 750-1900 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Jail & House of Correction?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Jail & House of Correction for their specific mail policies.

7. How do I send money to an inmate at Jail & House of Correction?

   You can send money to an inmate at Jail & House of Correction through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Jail & House of Correction?

   Many facilities now offer video visitation as an alternative to in-person visits. At Jail & House of Correction, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Jail & House of Correction?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Jail & House of Correction for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Jail & House of Correction, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Opportunities for personal transformation and skill development form the foundation of life at Middleton House of Correctional in Massachusetts. Those incarcerated here find themselves immersed in a structured environment where growth becomes possible through carefully designed offerings. The facility operates on the principle that meaningful change occurs when individuals have access to education, vocational training, and therapeutic support within a secure setting.

Educational services provide those incarcerated with pathways to academic advancement and personal enrichment. The facility typically offers basic literacy programs alongside opportunities to pursue high school equivalency credentials. Furthermore, construction trades training may furnish participants with hands-on experience in essential building skills. These vocational offerings often include instruction in industry-standard practices, preparing individuals for potential employment opportunities upon release.

Support services extend beyond traditional classroom learning to address broader life skills development. Decision making skills workshops typically help participants navigate complex situations more effectively. Furthermore, specialized training such as forklift operation may provide those incarcerated with specific certifications valuable in warehouse and manufacturing environments. Mental health treatment services often include counseling and therapeutic interventions designed to address underlying issues that may have contributed to incarceration, creating a comprehensive approach to rehabilitation within the facility's secure framework.

Daily Life & Visitation

Strong family bonds and community connections help shape the daily experience for those incarcerated at the facility. Today brings structured routines that consistently emphasize maintaining relationships with loved ones and building positive interactions within the housing units. Those incarcerated typically begin their day with scheduled counts and meal service, followed by work assignments or programming that often includes group activities designed to foster social skills and mutual support.

Living accommodations generally feature shared housing units where individuals develop daily routines alongside their peers. Those incarcerated usually reside in dormitory-style or cell arrangements that may offer some personal space for belongings and quiet time. Furthermore, communal areas furnish opportunities for social interaction during designated recreation periods, television viewing, and informal gatherings. Meals are typically served in common dining areas where residents can maintain conversations and build connections with others in their housing units.

Structured programming schedules generally include educational classes, counseling sessions, and recreational activities that encourage community participation. Those incarcerated may access library services, exercise facilities, and outdoor recreation areas during approved hours. Although security procedures regulate movement throughout the facility, visitation programs typically allow regular contact with family members and friends. Communication options usually include telephone access and mail services to help maintain outside relationships. Work assignments within the facility often provide opportunities for skill development while contributing to the daily operations of the community.