Setting Up Video Visits at Jay County Jail: Remote and Onsite Options

Jay County Jail uses video technology for inmate visitation and court arraignments. For families, the main decision is whether to do an offsite (remote) video visit or an onsite video visit. Offsite visits are unlimited based on availability - a solid option if you want to connect more frequently or can't make it to the jail in person.

Onsite visits are still video visits - you're just doing them from inside the building. The jail's main lobby has a dedicated monitor room, so you'll connect through the lobby video setup rather than a traditional face-to-face visiting room.

Here's the scheduling rule that catches people off guard: offsite video visits must be booked at least 24 hours ahead. Both onsite and offsite visits are scheduled through the same system - online at www.inmatesales.com or by phone at 1-866-340-7879. That number is run by Combined Public Communications (CPC), so don't be surprised if you hear that name when you call.

For onsite visits, you'll sit at one of six visitation monitors in a room off the main lobby. It's the same video system used for inmate visits and court arraignments with the Jay Circuit and Superior courts.

Onsite video time is limited. Inmates get two fifteen-minute onsite visits per week, so plan around work schedules, school pickups, or travel. Each visit allows up to two adults and one minor child. If the incarcerated person has more than one minor child they're legally the parent of, the jail may allow exceptions - just be prepared to show proof.

1. Try scheduling again online - Use www.inmatesales.com to pick a new time for an onsite or offsite video visit.
2. Call for help with scheduling - Contact 1-866-340-7879 for assistance with booking onsite or offsite video visits.