Who to contact at Wellpath about healthcare or PREA concerns (corporate contact roundup)

Start as close to the problem as you can. For healthcare issues or PREA-related concerns, you'll usually get the fastest response by reporting through facility channels first - medical request processes, unit staff, grievance routes, or the facility's PREA reporting options. Corporate outreach makes sense when you've already tried facility-level reporting and nothing's changing, when you need documentation that you escalated, or when there's no clear way to raise the concern locally. The goal isn't to skip the line. It's to make sure someone outside the day-to-day facility chain sees the issue when you've hit a wall.

Wellpath lists a corporate press and communications inbox at corpcomm@wellpath.us. If you want a written record of what you reported and when, email works well. Keep it factual, specific, and easy to forward.

Wellpath's main corporate number is 1-800-592-2974. Before you call, have a short summary ready: what happened, when it happened, and what you're asking for.

Need to send something by mail? Wellpath's corporate headquarters is at 3340 Perimeter Hill Drive, Nashville, TN 37211. Mailed letters work well when you want a paper trail or need to include document copies. Keep the originals for yourself.

Wellpath also publishes some regional office contacts. For example, the Arkansas Regional Office is at 6814 Princeton Pike, Pine Bluff, AR 71611, with a phone number of 1-870-267-6153. If you want to reach someone closer to the contract area than corporate headquarters, a regional listing like this can be another starting point.

• ✓ The Work Number (employment verifications): 1-800-367-5690
• ✓ Wellpath employer code: 17443

1. Write a tight timeline - list dates/times, what happened, and what you’ve already done at the facility level.
2. Gather identifiers - have the person’s name, the facility name, and any booking/ID numbers you have available.
3. Decide your contact route - call 1-800-592-2974 if you’re trying to reach corporate by phone, email corpcomm@wellpath.us if you want a written record, or mail to 3340 Perimeter Hill Drive, Nashville, TN 37211 if you need to send a letter with copies.
4. Be specific about the outcome you want - for example: a callback from a supervisor, confirmation that your concern was routed to the right team, or a review of a particular incident.
5. Keep your documentation organized - save copies of what you send (screenshots, emails, letters) and note the date/time of any calls.