Phone & Messaging

How to Contact an Inmate at Facility

3 min read Based on general GA policies
How to Contact an Inmate at Facility

Trying to stay in touch with someone at Jefferson County C.I., GA? Start by understanding the phone rules. Inmate calls may be monitored and recorded, call forwarding and three-way calling are not allowed, and each call is capped at 25 minutes. Phone contact also depends on the offender's Call Allow List. Your number has to be on their approved list before they can call you. If you want to send a food or package order, Union Supply handles that by phone, though specific details like hours, fees, and other ordering options aren't covered here.

  • Calls may be monitored and recorded
  • Call forwarding and three-way calling are not permitted
  • The maximum time allowed per call is 25 minutes
  • Calls are restricted to the telephone numbers on the offender’s Call Allow List

To place an inmate food or package order through Union Supply, call 1-562-361-5719. There's also a toll-free number: 1-855-247-0563. Those phone numbers are the only ordering details available here. Before placing an order, ask Union Supply about ordering hours, pricing, accepted payment methods, and any other requirements.

  1. Confirm you are on the Call Allow List: If your number is not on the offender’s Call Allow List, they will not be able to call you.
  1. Assume calls are monitored or recorded: Keep your conversation appropriate and avoid sharing sensitive information.
  2. Do not use call forwarding or three-way calling: If you try to patch in another person or route the call, the call is not permitted.
  3. Plan for a 25-minute limit: Prioritize what you want to talk about since the maximum time allowed per call is 25 minutes.
  1. Call Union Supply to place an order: Use 1-562-361-5719, or the toll-free number 1-855-247-0563. Confirm current ordering instructions, costs, and hours when you call.
How to Contact an Inmate at Facility

What to Verify

  • Union Supply ordering details: hours, pricing, payment methods, and whether those phone numbers are still current
  • Whether calls are routinely monitored and recorded in all housing situations
  • Whether the call limit is always 25 minutes, and what happens if the call drops
  • How strictly call forwarding and three-way calling rules are enforced, and whether any exceptions exist
  • How numbers get added to the offender’s Call Allow List, and how long approvals take

For the most reliable, current rules, check the facility's posted policies or the inmate handbook. Then call the facility directly to confirm anything that affects your plans, especially call restrictions and how the Call Allow List works. For packages and food orders, Union Supply is your best source for practical details like business hours and payment options. Call one of the numbers listed above and ask what they need from you before you order.

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