How Much Do Phone Calls Cost from Jefferson County Prison? (And What Families Need to Know About Securus Accounts)

To pay for calls, you'll set up a Securus account. There are two types: pre-paid collect or direct-bill. You can create and manage your account online through the Securus website, or set it up by phone at 1-800-844-6591.

The published rate table lists local inmate phone calls at $0.06 per minute. At that rate, a full 25-minute local call comes to $1.50. That's a useful number to keep in mind when deciding how much to load onto your account.

Deposits are capped at $200.00 per transaction. If you need to fund more than that, you'll have to make multiple deposits.

• ✓ Funding a pre-paid collect account via IVR or the website: $0.00 per deposit (listed funding fee)
• ✓ Funding via a live agent: $0.00 per deposit (listed funding fee)
• ✓ Funding by check or money order: $0.00 per deposit (listed funding fee)

A few rules can cause calls to drop or get blocked. Call forwarding and three-way calling are not allowed. Don't try to add another person to the line or route the call through a different number. Calls are capped at 25 minutes. Once you hit the limit, the call ends. Not every number can receive calls, either. Your loved one can only call numbers on their approved Call Allow List. If you're not getting calls, check whether your number has been added to that list.

1. Set up your Securus account: Use the Securus website, or call 1-800-844-6591 to set up pre-paid collect or direct-bill.
2. Confirm the right phone numbers are approved: Make sure your number (and anyone else who should receive calls) is on the offender’s Call Allow List.
3. Plan deposits around the limits and funding options: Keep the $200.00 per-deposit maximum in mind, and choose a funding method that fits your situation.