Jefferson County Detention

Jefferson County Detention's online corrections page lists visitation as a topic and references vendors like JailATM and Securus—typically tied to commissary and visit services. In Tennessee, you'll usually need to submit the Visitor Application (CR‑2152) with a current photo and wait for approval, which may include a background check. Once approved, visits are scheduled through a facility kiosk or vendor portal/app. Available visit types and scheduling windows vary, and staff can change or cancel visits. For the most accurate steps at Jefferson County, call or stop by the Sheriff's office Monday–Friday, 8am–4pm. Since facility-specific details are limited online, submit CR‑2152 early and confirm vendor, ID, dress, and item rules before you go.

Jefferson County Detention's corrections page references third-party vendors including JailATM and Securus for communication options and deposits. Phone calls are generally outbound only—inmates call you, not the other way around—and calls are typically monitored and recorded. Phone, video, and messaging services run through vendor platforms. You'll add funds through the vendor's website, app, or an onsite lobby kiosk if available. Before receiving calls, your phone number must be added to the inmate's approved list. Features, scheduling, account setup, and customer support vary by vendor, so confirm which service Jefferson County Detention uses before creating an account or adding money.

Jefferson County Detention is located at 765 Justice Center Drive in Dandridge, TN, with mail going to P.O. Box 671, Dandridge, TN 37725. (A separate LEOSA flyer lists a different P.O. Box, so double-check which address applies to what you're sending.) The administrative office is open Monday through Friday, 8:00 a.m. to 4:00 p.m. The Sheriff's contact page provides a main phone line and fax number for routine questions—though the office notes it cannot provide legal advice. For billing, email invoices to jgonzalez@jeffersoncountytn.gov or mail them to Jefferson County Finance Dept., Attention: Jessica Gonzalez, P.O. Box 1749.

Jefferson County's corrections page covers basics like visitation, commissary deposits, JailATM, and Securus for calls and video access. Medication handling is a safety priority: intake staff request a medication history within 24 hours and verify current prescriptions with the inmate's previous pharmacy or provider. Any medications delivered must be logged, verified, and signed in by nursing or correctional staff. Prescription oral-dose solid medications require patient-specific multi-dose blister packaging in seven-day supplies, sorted by date and time of administration. The county also has an active RFP for Inmate Pharmacy Services—sealed proposals labeled "Inmate Pharmacy Services" are due by the stated deadline, with questions directed to Purchasing Agent Julie Anglea.