How to Reach Jefferson County Correctional Facility: phone, address, and business hours
Need to contact Jefferson County Correctional Facility? Start with the main phone line. Use the correct address depending on whether you're visiting in person or sending mail.
The street address is 765 Justice Center Drive, Dandridge, TN 37725. Use this for in-person visits or official drop-offs. For mailed correspondence, send to P.O. Box 671, Dandridge, TN 37725.
The main phone number is (865) 397-2786. Start there for most questions. Need to fax paperwork? The fax number is (865) 397-4894.
Business hours: Monday through Friday, 8:00 am to 4:00 pm.
Heading to the facility in person? Use the street address: 765 Justice Center Drive, Dandridge, TN 37725. Sending a letter? Use P.O. Box 671, Dandridge, TN 37725.
Note: For letters sent through the postal service, address them to P.O. Box 671, Dandridge, TN 37725.
Call during business hours (Monday through Friday, 8:00 am to 4:00 pm) for the best chance of reaching someone. The main line is (865) 397-2786. Have a brief explanation ready so staff can route you to the right person.
- ✓ Call the main line: (865) 397-2786
- ✓ Try calling Monday through Friday, 8:00 am to 4:00 pm
- ✓ Have your questions written down before you call so you can cover them quickly during business hours
- ✓ If you’re calling outside business hours, try again during the next Monday to Friday window (8:00 am to 4:00 pm)
Looking for more than contact info? The facility's corrections information page covers visitation details (location, schedule, and procedures), commissary deposits, JailATM, and Securus.
If the person who answers can't help, don't hang up. Ask to be transferred or for the correct contact. The main number, (865) 397-2786, is your best starting point to avoid dead ends.
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