How to Send Money to Facility

The Jefferson County corrections information page lists "commissary deposits" as a specific topic. That's your best starting point. It tells you the facility has an established process for adding funds.

The same page also lists JailATM and Securus alongside commissary deposits. These are the services the facility points families toward. However, the listing alone doesn't clarify exactly how each one works. For example, is JailATM the only deposit method? Is Securus for funds or just communications? You'll need to dig a bit deeper.

Steps to Follow

• ✓ Start with the Jefferson County corrections information page section that references commissary deposits.
• ✓ Look for JailATM on that page as a named service associated with inmate funds/services.
• ✓ If the facility page directs you to a vendor (such as JailATM), follow the instructions provided through the facility’s official information path.
• ✓ If Securus is listed on the same page, confirm whether it is part of the money/deposit process or separate from commissary deposits before you enter payment information.

Since the Jefferson County corrections page lists commissary deposits, JailATM, and Securus together, take a minute to confirm the details that trip people up. Find out which service actually handles commissary deposits (JailATM, another option, or multiple options). Check what payment types are accepted and what fees apply. Ask how long it takes for funds to post. You'll also want to know what identifying information is needed to credit the right person, and whether Securus handles deposits or just communication services.

If you need a county finance contact for facility-related billing, there's a documented contact for inmate pharmacy services invoices: submit electronically to Jessica Gonzalez at jgonzalez@jeffersoncountytn.gov, or mail to Jefferson County Finance Dept., Attention: Jessica Gonzalez, P.O. Box 1749, Dandridge, TN 37725. This is specifically for pharmacy invoice submission. Don't assume it's the right channel for commissary deposits unless the facility tells you otherwise.