Who to Call When You Have Questions About an Inmate at Jefferson County Jail

For general questions, call the Jefferson County Sheriff's main line at (865) 397-2786. This is your best starting point for reaching the jail or getting directed to the right person.

Call during business hours for the best results: Monday through Friday, 8:00 am to 4:00 pm. You're more likely to reach someone quickly during that window.

If you need to send paperwork by fax, the Sheriff’s contact page lists the fax number as (865) 397-4894.

For day-to-day jail logistics, Jefferson County's corrections information covers topics like visitation (location, schedule, and procedures), commissary deposits, JailATM, and Securus. When you call, mention your topic upfront so staff can route you faster.

Vendors with procurement questions should know that Jefferson County has issued a Request for Proposals (RFP) for "Inmate Pharmacy Services." The RFP seeks a qualified pharmacy to provide prescription and over-the-counter medications for inmates at the Jefferson County Correctional Facility.

For questions about the Inmate Pharmacy Services RFP, contact Purchasing Agent Julie Anglea at 865-397-4922 ext. 2115 or janglea@jeffersoncountytn.gov.

Proposals Submissions

• ✓ Label sealed proposals: “Inmate Pharmacy Services”
• ✓ Mail proposals to: Jefferson County Finance Department, Attention: Purchasing Agent Julie Anglea, P.O. Box 1749, Dandridge, TN 37725
• ✓ Or drop off proposals at: 1244 Gay St., Dandridge, TN 37725

Submit invoices for the Inmate Pharmacy Services contract electronically to County Accounts Payable. Email Jessica Gonzalez at jgonzalez@jeffersoncountytn.gov.

Prefer to mail invoices? Send them to: Jefferson County Finance Department, Attention: Jessica Gonzalez, P.O. Box 1749, Dandridge, TN 37725.

Not sure who handles your question? Call the main Sheriff's line at (865) 397-2786 and describe what you need (visitation procedures, commissary deposits, JailATM, Securus, etc.). You may get transferred, but starting here is the most reliable way to reach the right desk.