How to send messages, photos, and packages
Jefferson County Detention's corrections page references third-party vendors including JailATM and Securus for communication options and deposits. Phone calls are generally outbound only—inmates call you, not the other way around—and calls are typically monitored and recorded. Phone, video, and messaging services run through vendor platforms. You'll add funds through the vendor's website, app, or an onsite lobby kiosk if available. Before receiving calls, your phone number must be added to the inmate's approved list. Features, scheduling, account setup, and customer support vary by vendor, so confirm which service Jefferson County Detention uses before creating an account or adding money.
Search for a loved one and send messages and photos in minutes.
Jefferson County Detention’s corrections information page mentions vendor services including JailATM and Securus.
You generally can’t call in—incarcerated people initiate outbound calls. Calls are typically monitored and recorded, and you must be on the inmate’s approved phone list to receive them.
Add funds through the facility’s listed third-party vendor website or app, or use an onsite lobby kiosk if one is available. Since vendor features and support vary, confirm the exact service Jefferson County Detention uses before creating an account.
If you’re worried about how prescription medications are handled in jail, you’re not overthinking it. Here’s what Jefferson County Detention’s published pharmacy procedures say about availability, packaging, and tracking.
If your loved one takes prescriptions, here's the key thing: Jefferson County Correctional Facility relies on what the person reports at intake, then verifies those prescriptions through their prior pharmacy or provider. Medications must arrive in specific packaging and be formally logged by staff before they can be used.
Medication access in jail comes down to two things: what the person reports at intake, and what the facility can verify and receive securely. Here's how Jefferson County Correctional Facility handles the process, from intake questions to blister-pack delivery and staff sign-in.
